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IP Phone DHCP

dtom
Level 1
Level 1

Currently, phones are on vlan 1 and getting a dhcp address.  I want to change this and move them to a new vlan - vlan 5.  I have done the following:

1) Setup the new scope on the dhcp server

2) Setup the vlan on the switche(s)

I reset the phone via CallManager and then add:

switchport voice vlan 5

to the port on the switch (just after I hit reset phone).  The phone shows unregistered in CallManager.  It appears that the phone does not get a new dhcp address on vlan 5.  If I remove switchport voice vlan 5 from the port on the switch, the phone comes back up with the same dhcp address (from vlan 1) and shows registered.  It is not a network (trunk) issue because I can add a static address from vlan 5 on the switch and access it from the router.  Am I missing something?  How can I get the phone to get the correct dhcp address (from vlan 5)?

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

Have you configured the IP helper address??

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Have you configured the IP helper address??

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

The DHCP scope was not active.  Thanks.