IP Phone not registering

[ctalavat]

I am trying to register a CP-8945 VoiP phone.  I have filled in all the information needed and added a line group.  The display is showing the information but it's still showing unregistered on the CUCM.  I'm not sure what I missed.  Please help.  Thank you.

[Sadav Ansari · Accepted solution]

Did you added DN on line 1 of that phone ?

also did you associated end user for this phone ?

try to delete the ITL file from the phone And check.

Are you adding this phone on cucm or CME please clarify and the protocol.

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