01-30-2015 01:07 PM - edited 03-17-2019 01:47 AM
I've been reading about the new feature in CallManager 10.x where an administrator can lock or wipe an IP phone from the admin console. What model Cisco phones support this? I thought the 7942/7962 or 7945 would do this however I'm not seeing the option on the phone configuration page. What am I doing wrong?
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02-02-2015 02:37 AM
Hi Karl,
as Aman suggest using unified reporting, the only phones which supports wipe/lock features are these:
Product | Protocol | Feature | Parameters |
---|---|---|---|
Cisco DX650 | SIP | Remote Wipe | |
Cisco DX70 | SIP | Remote Wipe | |
Cisco DX80 | SIP | Remote Wipe |
Best Regards,
Petko
01-31-2015 12:54 PM
If a phone does not support the functionality you have chosen, the transaction will fail for that phone. It will also fail if the functionality has already been requested for the phone |
Procedures
Follow these steps to remotely wipe a phone.
Caution | This operation cannot be undone. You should only perform this operation when you are sure you want to reset the phone to its factory settings. |
01-31-2015 08:12 PM
[+5] to Emil.
Hi Karl,
please refer the link and follow similar guidelines for Remote Lock/Wipe a Phone feature.
Hope this helps.
regds,
aman
02-02-2015 02:37 AM
Hi Karl,
as Aman suggest using unified reporting, the only phones which supports wipe/lock features are these:
Product | Protocol | Feature | Parameters |
---|---|---|---|
Cisco DX650 | SIP | Remote Wipe | |
Cisco DX70 | SIP | Remote Wipe | |
Cisco DX80 | SIP | Remote Wipe |
Best Regards,
Petko
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