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IP phone status

rlbrumm
Level 1
Level 1

Is ther e a way to see the status of a 7960 phone without assistant? I just want to know if the phone is in use before resetting. In a Meridian PBX you can stat a phone and it will tell you if it is idle or busy.

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Bob,

There is no quick/easy way, but there is a way. If you know the IP of the phone (Example 172.21.5.21)

http://172.21.5.21 from Admin workstation. Look at;

Streaming statistics

Stream Status = Active (on a call)

But the nice thing about resetting IP Phones like the 7960 is that they wait until the Active call is complete before actually resetting (unlike the Nortel) so you don't run the risk of cutting someone off in mid-call. Always a bad thing :(

Hope this helps!

Rob