12-12-2012 07:41 AM - edited 03-16-2019 02:41 PM
Hi
The Sub is in Partial Service and dont take over when the PUB is down
What do you think?
CTI Ports , Route points are associated in both jtapi application users
Regards
cc
Solved! Go to Solution.
12-12-2012 08:45 AM
Hi,
Yes, it might be one of the reasons.
You can crossverify that by running the Data Resync operation, and check. This resync operation will rectify all the inconsistencies between UCCX and CUCM inerms of CTI ports, Route Points and JTAPI application users.
Hope this helps.
Anand
Please rate helpful posts !!
12-12-2012 08:46 AM
Impossible to tell without looking at MIVR logs on UCCX, typically it is caused by one of the following issues:
HTH,
Chris
12-12-2012 08:45 AM
Hi,
Yes, it might be one of the reasons.
You can crossverify that by running the Data Resync operation, and check. This resync operation will rectify all the inconsistencies between UCCX and CUCM inerms of CTI ports, Route Points and JTAPI application users.
Hope this helps.
Anand
Please rate helpful posts !!
12-12-2012 08:46 AM
Impossible to tell without looking at MIVR logs on UCCX, typically it is caused by one of the following issues:
HTH,
Chris
12-13-2012 02:01 AM
Hi Guys
I forgot to create other cti ports for the second IPCCX.I tried to use the same cti ports that PUB use, which that is not correct
After i associated the new ports in the second jtapi application user then everything working perfect
Regards
cc
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