Is it possible to download the configuration from an IP Phone?
I am just wondering after the last problem I had if it is possible to download the XML configuration file directly from the Cisco phone. I had a case where I was struggling to make CP7940 phones register on Asterisk, trying every which configuration in the XML file and uploading to the phone via TFTP. There was ONE phone that the customer had that registered in his Asterisk server, but he did not have a copy of the SEP_MAC config file.
I took a long time to figure out the exact config file for that Asterisk server. I could have saved a lot of time if I had just been able to access the configuration file for that device so I could clone it for the other devices.
“UCCE Solution Troubleshooting Based on Comprehensive Call Flow for CVP and IP IVR Deployment Models”
This event will have place on Thursday 22, October 2020 at 10hrs PDT
Contact Center call flows are fundamental to the successful implementation an...
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This topic is a chance to clarify your questions about the implementation, best practices and support of Customer Voice Portal (CVP) and IP Interactive Voice Response (IP IVR) deploymen...
I have questions from the above guides:
A company currently has two different UC environments. One in the US and one in the UK. The US UC environment has (3) CUCM servers (Publisher and 2 subscribers), (2) IMP servers (P...
IP telephony (Internet Protocol telephony) is a term used to describe technologies that use a variety of protocols to exchange voice, fax, and other forms of information, traditionally carried over the Public Switched Telephone Netwo...