Hi all,
I have a big problem and so far I can't any solution. I was hoping that someone here can help me.
We currently have C2921 running CUCME 8.6. We have 3 phones: 1 x 7945 and 2 x 9971. Our phone system is setup to work using SIP. When phones are connected to network they can get DHCP without any problems but once they are registering they are going through registration multiple times (from5 mins to even couple hours). Every time it's finding correct files but it can't register. When I debug TFTP I get:
Apr 13 14:28:03.299: TFTP: Looking for CTLSEP081FF363B44C.tlv
Apr 13 14:28:03.391: TFTP: Looking for ITLSEP081FF363B44C.tlv
Apr 13 14:28:03.491: TFTP: Looking for ITLFile.tlv
Apr 13 14:28:03.691: TFTP: Looking for SEP081FF363B44C.cnf.xml
Apr 13 14:28:03.691: TFTP: Opened flash:/SEP081FF363B44C.cnf.xml, fd 14, size 3252 for process 211
Apr 13 14:28:03.703: TFTP: Finished flash:/SEP081FF363B44C.cnf.xml, time 00:00:00 for process 211
Apr 13 14:28:06.503: TFTP: Looking for CTLSEPECC882B1480F.tlv
Apr 13 14:28:06.591: TFTP: Looking for ITLSEPECC882B1480F.tlv
Apr 13 14:28:06.683: TFTP: Looking for ITLFile.tlv
Apr 13 14:28:06.731: TFTP: Looking for English_United_States/be-sip.jar
Apr 13 14:28:06.819: TFTP: Looking for SEPECC882B1480F.cnf.xml
Apr 13 14:28:06.819: TFTP: Opened flash:/SEPECC882B1480F.cnf.xml, fd 14, size 4687 for process 211
Apr 13 14:28:06.835: TFTP: Finished flash:/SEPECC882B1480F.cnf.xml, time 00:00:00 for process 211
Apr 13 14:28:06.991: TFTP: Looking for United_Kingdom/g3-tones.xml
Apr 13 14:28:07.699: TFTP: Looking for softkeyDefault_kpml.xml
Apr 13 14:28:07.699: TFTP: Opened flash:/softkeyDefault_kpml.xml, fd 14, size 4342 for process 211
Apr 13 14:28:07.715: TFTP: Finished flash:/softkeyDefault_kpml.xml, time 00:00:00 for process 211
Apr 13 14:28:07.775: TFTP: Looking for English_United_States/gd-sip.jar
Apr 13 14:28:08.203: TFTP: Looking for featurePolicyDefault.xml
Apr 13 14:28:08.203: TFTP: Opened flash:/featurePolicyDefault.xml, fd 14, size 825 for process 211
Apr 13 14:28:08.215: TFTP: Finished flash:/featurePolicyDefault.xml, time 00:00:00 for process 211
Then it's waiting (with registering message displayed on phone screen) and after couple minutes registration failing and it's going through this again. After couple fails it's always registering but it takes sometimes couple hours.
My voice reg global config:
voice register global
mode cme
source-address 192.168.254.254 port 5060
max-dn 5
max-pool 20
authenticate register
authenticate realm voiptalk.org
timezone 21
time-format 24
date-format D/M/Y
url directory http://dir.company.co.uk/index.xml
tftp-path flash:
create profile sync 0930500413278274
network-locale GB
ntp-server 192.168.254.254 mode directedbroadcast
voice register dn 1
number 301
allow watch
name Andrew T
label AT x301
voice register dn 2
number 302
allow watch
name Gary W
label GW x302
voice register dn 3
number 103
name Andrew S
label AS - 103
voice register dn 4
number 104
name Tom P
label TP - 104
voice register pool 2
id mac 081F.F363.B44C
type 7945
number 1 dn 2
presence call-list
voice-class codec 1
username ts password 123456
blf-speed-dial 1 104 label "TP x104"
blf-speed-dial 2 104 label "TP x104 D"
voice register pool 3
id mac ECC8.82B1.480F
type 9971
number 1 dn 3
number 2 dn 4
voice-class codec 1
username at password 123456
camera
video
voice register pool 4
id mac 8CB6.4F57.EFE4
type 9971
number 1 dn 4
number 2 dn 3
voice-class codec 1
username as password 123456
camera
video
Any ideas what's happening?
