Jabber and single number reach

[rinkmedia314]

I have the jabber client running on my phone, which also has single number reach configured. When I receive a desk call, the phone rings for both the single number reach call and the jabber call at the same time.

Surely there must be a way for Jabber and single number reach to work together so they don't both ring the same device at the same time?

[Vivek Batra]

You can add a delay under remote destination and then remote destination will ring after expiry of respective timer.

- Vivek

[billie.mcgee]

Configure Mobile Identity on the Dual Mode Device this then creates Remote Destination with the Dual Mode Phone set to your jabber device.

[Chris Deren]

The way to handle is not to configure RDP but Mobility Identify on the TCT/BOT device, this way CUCM only extends the call to SNR if Jabber Mobile is un-registered.

[billie.mcgee]

Correct - Adding Mobile Identity to the device adds a Remote destination that is linked to the dual mode device.

[Stephanie Knoop]

Thanks, Chris and Billie.  You pointed me in the right direction, but I was still missing something and this helped:  http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/iPhone/9_5/JABI_BK_J38B2ACB_00_jabber-iphone-server-setup-9-5/JABI_BK_J38B2ACB_00_jabber-iphone-server-setup-9-5_chapter_0110.html#CJAB_TK_A372C03C_00

Thought I'd add my 2 cents