Jabber phone mode only

[scarlettknight]

I am using Jabber in phone mode only.  Is the multi-line feature available for phone mode only or do I need a Jabber and Presence Server?

[Roger Kallberg]

That’s a CUCM function so it should not require CUPS. All you need to have is a version of CUCM and Jabber that supports multi line.

[scarlettknight]

I have installed Jabber 12-8-0 on my computer.  I have Jabber phone mode only setup on CUCM, additional lines don't appear on the Jabber app nor does the app look like the one that is displayed on:

https://community.cisco.com/t5/collaboration-voice-and-video/jabber-multiline-is-here/ta-p/3643644

[Roger Kallberg]

What version of CUCM do you have?

[scarlettknight]

11.5.1.11900-26

[Roger Kallberg]

That version doesn’t have support for multi line in Jabber. If you read the post you referenced it says clearly that you need to be on 11.5 SU3 with a cop file, or you could be on SU4 and above without the need for the cop file.

”Min Requirement – CUCM 11.5 SU3

Cop file - cmterm-jabber-desktop-eight-Lines.k3.cop.sgn

It’s included in the "CiscoJabber-Admin-ffr.12-0-0.zip", which can be downloaded from the "Jabber Software-12.0(0)" download area.“