IP Telephony and Phones

SIP-UA registers a phantom 9* line

Hello,I have a strange problem with a small installation of few phones, a 2811 and an external SIP provider (remote asterisk pbx). I've been trying to solve it for long time now but cannot see the light.The sip-ua agent is trying to register a 9* lin...

Where to apply FAX settings

I was wondering if someone could help me out with a theory question. I think I understand the basics of how the FAX modes work (pass-through, T.38 Relay), but I'm lost as to what settings really matter and where. For example, we have:fax machine--Ci...

Web Server Access

I need to enable web server access on my Cisco CP7841 phone and can't find where to do this. Does anyone know how to do this? Thanks.

Resolved! Replacing certificates signed by an internal CA on CUCM 11.5

Hello, Last year I deployed a CUCM 11.5 cluster for a customer and used certificates signed by their internal certificate authority (Microsoft) for Tomcat and CallManager. These certificates will expire in approximately one month and so need to be re...

Cisco IP Communicator/ soft phone suddenly cannot run

Hi Cisco IP Communicator/ soft phone suddenly cannot run. Please see the attached picture. When I run it, i got the error message.Any suggestion? Thank you

Jabber Windows clliente registers with non-NAT IP

Hi! Jabber Windows client registers on CCUM with PC lan IP.We made some NAT rules between our LAN and our CCUM on a VLAN, but Jabber es still registering with LAN IP instead of register with NATED IP ... so calls could be made or answer with jabber. ...

8841 can't reset security settings / get rid of ITL file

I have another post where I couldn't get an 8841 to register with CUCME. I am fairly certain now that the problem is due to an ITL file. (I bought this used for my home lab). I have tried a reset of security settings and of all settings, but after...

8832 configuration for daisy chaining

I have 2 x 8832 Cisco IP Phones, and the Daisy Chain kit. I couldn't find any documentation regarding 8832 phones configuration in CUCM for Daisy Chaining. From this perspective, my question would be: 1. Do I need to configure only the first 8832 pho...

Cisco 7800 - Inline Amplifier

One of our users requires an inline amplifier due to hearing issue. Cisco recommends either Clarity HA-40 Inline Amplifier for Corded Phone or Plantronics EHA40 Inline Amplifier as is EOL. Our supplier is unable to source either of them. Can anyon...

BAT import/export between versions

I am trying to export phones out of CM 8.6 and import them into version 12.5. There are fields that are not compatible between the two systems and the import keeps failing. Is there a tool or template that can strip out the invalid fields in the old ...

Press + for call oversea

Dear all, currently I have voice getaway 2900 with FXO card. and our operation need to press + for call oversea, how can we configure and allow + for call oversea like press 9 + country code dial-peer voice 100 pots corlist outgoing pt-international...

Hunt groups and busy signals

We have set up some hunt group and I'm trying to understand why some of our callers are getting busy signals. So here are some questions. Hunt pilot - 1 hunt group with 1 line group with 10 lines, Broadcast ring.Very simple. Scenario 1, all 10 lines...

Cisco IP Phone 7962 is not booting after Factory Reset

Hi there,After I did the Factory reset, 7962 is not booting.. Kindly help me..I have tried with 349*** method also .. Orange->Red-> Green - Lights was blowing as per the procedure..But its not booting still.. Every 5 mins once i can see the Headset,M...