10-01-2012 11:51 PM - edited 03-16-2019 01:28 PM
Hi Guys,
I am trying to Recover corrupted CUCM 7.1 by using external CD-ROM but getting following error " Cannot find kickstart file on CD-ROM".Can any one hlep me how to fix this issue.
Thanks
10-01-2012 11:55 PM
Hi There,
Have you downloaded the right Recovery Software relevant to your present CUCM 7.1.x version ? It can be downloaded from http://www.cisco.com/cisco/software/release.html?mdfid=282421166&flowid=5328&softwareid=282074294&release=7.1(5b)&relind=AVAILABLE&rellifecycle=&reltype=latest
GP.
Pls rate the post if it helps !!
10-02-2012 12:04 AM
Yes i have correct version of CUCM recovery software
10-02-2012 12:16 AM
What is the complete CUCM version & which recovery software is downloaded ?
Mostly, such error is seen only when an incorrect recovery software is used.
GP.
10-02-2012 12:32 AM
CUCM VERSION 7.1.3.30000-1
10-02-2012 12:50 AM
As you see there is no exact recovery software match available for your CUCM, I guess using 7.1.5.10000-12_recovery.iso should help you. Have you tried that already ?
GP.
10-02-2012 01:08 AM
Yes i tried with that one,Did you recover CUCM by using External USB before?
08-25-2013 11:06 PM
I'm also having the same problem with my CUCM, active version 7.1.5.34900-7 and im using a a recovery 7.1.5.30000-1 recovery.iso. im also using an external usb.
08-29-2015 08:58 PM
if you could remember how you fixed that issue ?
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