LDAP authentication trace fie for CUCM

[Paul Austin]

Hi All, I'm trying to find out why users cannot log into CUCM with their own UID's. They are partof the correct user groups, LDAP looks good from the admin pages when I save the config, I can see the users have been downloaded from LDAP but no sucess. I just cannot find the the user in a trace file. I have enabled the "Cisco DirSync" trace on all nodes, using RTMT to look at files but cannot see it so what do you folks use out there to search for a user who is trying to log into the system?

Thanks

[b.winter]

Similar question here: https://community.cisco.com/t5/ip-telephony-and-phones/traces-for-call-manager-authentication-attempts/td-p/1538371