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Gordon Ross
Engager

Line keys on 99xx Handsets

The 9951 has 5 buttons on each side of the display. The left hand five I can configure using the normal phone button templates, so that's not a problem.

But can I configure the five on the right hand side ? They seem to be change function depending on what the phone's doing (almost like a normal 79xx softkey).

I'm running CUCM 8

GTG

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1 REPLY 1
Payal Bhaduri
Cisco Employee

Hi Gordon,

Users can use the line buttons (the buttons to the right of the phone screen) to initiate, answer, or switch to a call on a particular line. A limited number of features, such as speed dial, extension mobility, privacy, BLF speed dial, DND, and Service URLs, get assigned to these buttons.

You can find this in the link below:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/accessibility/english/user/guide/access_90.html

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