10-22-2015 11:17 AM - edited 03-17-2019 04:40 AM
Hi,
I have been asked to sorted out the duplicates entries for users that we have in our CME system once the user search in the Directory in the phone.
Some staff appears twice! We have had to change their extension numbers during the summer and now in the directory they show twice with the old extension and the new one.
I can not find a way to sort this out.
Could anyone help?
Thanks,
Solved! Go to Solution.
10-22-2015 01:41 PM
hello,
Can you please post the show run and users details who are showing as duplicate in the local directory. after removing/modifying those user details did you performed no create cnf and create cnf along with perphone under the Telephony-Service
also try the no cnf-file perphone and cnf-file perphone too.
Br,
Nadeem
PS: Please rate all useful post
10-22-2015 01:41 PM
hello,
Can you please post the show run and users details who are showing as duplicate in the local directory. after removing/modifying those user details did you performed no create cnf and create cnf along with perphone under the Telephony-Service
also try the no cnf-file perphone and cnf-file perphone too.
Br,
Nadeem
PS: Please rate all useful post
10-23-2015 02:20 AM
Hi,
Thank you. I looked just after I posted this and I can not believe I did not noticed that actually they were duplicate extentions.
There was no glitch, it was me sorry.
Thank you,
Jose
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