IP Telephony and Phones

Resolved! Issues with incoming calls CUCM 8.5

Outgoing calls works perfectlybut incoming don't work, can someone advicehere are the #debug mgcp events 3900series#*Jun 3 10:41:20.443: //-1/xxxxxxxxxxxx/MGCP/mgcpapp_process_sys_msg(208):[lvl=0]MGCP sys msg: (EXTERNAL_EVENT)*Jun 3 10:41:20.443: ...

Resolved! CME and SPA3000 - Calls don't get to CME

Hi guys,I'm trying to configure a SPA3000 with a CME. I would like the calls from PSTN to go the SPA and then to CME.I have an analog phone on the SPA. If I call the analog line from PSTN the analog phone rings. That works.But how could I route the c...

Any impact the MGCP/SCCP by configure backup interface?

I'm on the way migration the old 3845 to 4431 ISR and want to configure backup interface to achieve ethernet failover solution. I tested in the LAB that PSTN call via PRI MGCP and hardware conference via SCCP local conference bridge, PRI call and con...

Resolved! Call Manager won't boot

I have a call manager cluster with one publisher and two subscribers. Over the weekend, I had to reboot all of them. One of the subscriber won't boot. I guess it got rebooted... however, I'm not able to ping. I'm CLI command line through vSphere....

Problem Model IP Phone CP-7961 and CP-7941

Hi All,I need your help, we found that in the IP Phone Series CP-7961 and CP-7941 have problems to hook the handset and activate the speker. Is there a way to solve it?Appearance Your remarks.Thank you.Greetings, Marco.

Jabber MRA, Login username and password incorrect

Hi,I have recently deployed MRA for Jabber.I am new with MRA and this is first deployment I am doing. With help of great posts on community I am able to complete the configuration.Current setupCUCM 10.5.2 (Recently upgraded )Expressway 8.5Jabber for ...

Softkeys change with second incoming call

CUCM 11, 7965 phones. While on a call, softkeys display the CONNECTED options from the SoftKey template. However, when a new call comes in (second call), the SoftKeys change to the ringing softkeys. Is there a way to prevent that? I want to keep t...

CUCM --- CUCM - One Way Calling Issue

I have a Lab Setup with One CUCM Pub on one side of a SSL VPN and another CUCM Pub on the other side. I am succesfully able to call over both ICT / SIP trunk from one side to the other, but when calling from the other side back I get a fast busy. Cur...

Cisco Phones hears ringback even after the mobile person disconnect

Hi am using CUCM 10 and h323 gateway 3 PRI . I found that when i dial to mobile phone and just disconnect the call from the mobile , still the cisco phone rings . I informed that service provider is not sending the RX disconnect (disconnect signal )...

Resolved! Transfer Calls

Hello,I have CME , some sccp phone ,and one sip phone 7821. I can call from SIP to SCCP and vice versa as well. but the issue is if someone called in and SCCP answer the call, it then cannot transfer to SIP user.regards

CUBE dial peer vs routtern pattern UCM

Hello Friends,Topology: UCM>Trunk>MGCP>SRST CUBE GW>SIP Trunk> ITSP. I wanted to discuss about dial plan on SIP Trunk CUBE GW and UCM server using MGCP as control protocol.I understand you set up all routtern patterns on UCM under MGCP protocol, so y...

Resolved! Connected Party Name Pass Through via PAI on CUBE

I have a CUBE setup between Cisco CUCM (v9.1) and an Avaya PBX to allow extension dialling between both systems. Calls are established ok, however the connected party information is not being passed from CUCM to the Avaya by the CUBE. CUCM sends the ...

Resolved! Phone's firmware in CUCM image.

Hello,I'd like to know the phone's firmware versions loaded in the cucm 10.5 (or how to know).We want to upgrade to UCM 10.5 and we have defined a pre-tasks. One of these pre-tasks is upgrade the phone's firmware with the same version loaded in UCM 1...

DX650 issues with Visual Voicemail and Directory Photos

I am having a couple issues with getting a couple things working on the DX650 and was wondering if anyone had the same issues and fixed them.1. Visual Voicemail: I've set everything up per Cisco's instructions here http://www.cisco.com/c/en/us/td/do...

7925 Audio delay when answering calls

We’re having a Cisco Wireless 7925 Audio delay issue. When calls are answered the first 5 to 16 seconds there is not audio available. The issue is sporadic and not easily replicated which makes it very difficult to capture traces. It appears that the...

IP Telephony and Phones

Forum Posts

Resolved! Issues with incoming calls CUCM 8.5

Resolved! CME and SPA3000 - Calls don't get to CME

Any impact the MGCP/SCCP by configure backup interface?

Resolved! Call Manager won't boot

Problem Model IP Phone CP-7961 and CP-7941

Jabber MRA, Login username and password incorrect

Softkeys change with second incoming call

CUCM --- CUCM - One Way Calling Issue

Cisco Phones hears ringback even after the mobile person disconnect

Resolved! Transfer Calls

CUBE dial peer vs routtern pattern UCM

Resolved! Connected Party Name Pass Through via PAI on CUBE

Resolved! Phone's firmware in CUCM image.

DX650 issues with Visual Voicemail and Directory Photos

7925 Audio delay when answering calls

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Trouble with Outbound ISDN Caller-ID

Cisco CP-7821-K9 having calling issue

The calls are dropped after 12 seconds with cause code 127 INTERWORK..

Video Call Issue only with Cisco Jabber App calling to Cisco IP Phone

Custom soft keys for directory entries

Confirming procedure to import Translation Pattern file for CUCM 11.5

Control outgoing calls to SIP trunk provider with multiple "lines"

license non-compliance

How provide preference of Translation pattern over an extension.

Translation Rule