IP Telephony and Phones

Hi all,We are facing a one way audio problem using Cisco 6961 over a VPN tunnel.Not NAT is used. The ipphones on the remote site can't hear the users from the HQ where the CUCM is deployed.The stange thing is is working fine when we use IP Communicat...

Is there any way for me to add a call button on the right side of the phone. I attached an image with arrows pointed to where I am talking about.I want to add an extension over there on the right.

Hello,I have an issue where external caller are unable to reach one particular extension starting as of two days ago but all other extensions work as intended. Extension 2204 is only able to receive calls from other IP phones on the network but canno...

Hello,I am so confuse about SIP trunk configuration,I have a CUCM server with ip address 158.113.41.84  and the CME in srst mode with  ip address: 158.113.41.80SIP provider IP address is 172.20.254.252.I need to configure SIP trunk for my CUCM server...

Is it possible to delete a CUPS server from a CUCM cluster configuration via CLI? My customer had an 8.5.2 CUCM cluster that included a single CUPS node. CUPS was not used and the VM had been powered off for some time. The CUCM cluster was recently u...

Hi! I have several phones 7940 and 7960 that loaded the SIP firmware after a reboot. There has not been done anything to try to convert the phones.Did this happened to anyone else? Tkx Miguel  Amaral

Is there a OID anyone knows of to get the # of active calls on a SIP CUBE gateway? This is for a 3825 router with 12.4.24T4 IOS.  I've been through the forums, dial-control-mib, voice-dial-control-mib and the OIDs in those return values for each call...

Guys,I need to convert a file for music on hold, what is the right software to convert this file. what will be the right settings for a good sound quality. CME is usinfg G711 

Hi All,I have had configured the HA on IM-P Servers 10.5 and although the failover works fine (i.e. whenever the Primary Server goes down, the Secondary one takes over the roles) and all works great.However what I have not been able to locate is, onc...