01-11-2012 03:57 AM - edited 03-16-2019 08:56 AM
Hi,
I'm struggling to understand the option of setting a 'logged out (default) profile information' end user on the user device profile configuration page.
Looking at the CUCM web pages and the Cisco documentation I still can't clearly understand what it is used for.
I've tried various configurations in the lab but can't see how it works.
Can anyone give an explanation in simple terms so that I can understand its operation.
Thanks,
Mark
01-11-2012 04:44 AM
You can assign a user device profile to a user so that when a user logs in or out of a device, the corresponding user device profile is loaded onto that device. .
Take a look
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_1_2/ccmsys/a07hotel.html
Is like a logout profile and login profile
01-11-2012 05:08 AM
Thanks for the reply.
I'm still struggling to understand why you'd configure the information on the UDP.
Scenario:
A user is logged in to a handset with his associated user device profile (End User - JSmith with UDP with DN 1001).
JSmith's user device profile has a 'logged out (default) profile information' assigned to another End User ID (PBrown).
PBrown end user account is associated with a UDP with a DN of 2001.
When JSmith logs out of the phone (which currently has DN 1001) the phone will re-register with the UDP of PBrown with the Extension of 2001??
If this should be the case I can't get it to work.
Regards,
Mark
01-11-2012 05:17 AM
Extension Mobility (EM) feature enables users to configure a Cisco Unified IP Phone as their
own, on a temporary basis, by logging in to that phone. After a user logs in, the phone adopts the user's
individual device profile information, including line numbers, speed dials, services links, and other
user-specific properties of a phone.
Take a look
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807f8b2f.shtml
When you log in a phone you use the UDP that is associated with a end user, when you log outs you dont use the UDP.
01-11-2012 05:21 AM
Thanks again,
But that's my point, why would you configure the 'logged out (default) profile information' on the UDP?
"When you log in a phone you use the UDP that is associated with a end user, when you log outs you dont use the UDP."
I can't understand the purpose of this setting.
Regards,
Mark
01-11-2012 05:35 AM
Mark the purpose of logged out profile is is the profile which gets loaded on the phone when a user logs off. So you have the option to create logged off device profiles instead of configuring the dn/pt/css settings fixed on the phones.
I suggest you take a look on the login/ logout flow to help you understand
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_0_1/ccmfeat/fsem.html#wp1241822
01-11-2012 07:15 AM
I can understand how assigning a logged out profile on the device itself would work but it's still not clear why you'd set out a logged out profile on the UDP itself.
From my tests when I log my profile out of a phone, the device doesn't pick up the profile info that is assigned under my UDP (logged out (default) profile info field).
Instead the device picks up the profile assigned to the phone itself (Extension Mobility>Log out profile field).
Forgive me if I'm missing the relevant detail in the documentation, but I still don't understand when the logged out profile on the UDP is invoked.
Thanks.
03-05-2018 11:01 AM
04-09-2019 08:50 AM
From another cisco page:
Note If the device profile is used as a logout profile, specify the login user ID that will be associated with the phone. After the user logs out from this user device profile, the phone will automatically log in to this login user ID.
So it's only used if the profile is used as a logout profile on the phone.
06-06-2022 08:44 PM
Hi,
sorry for the necro but this is still high on google for "logged out (default) profile information" and I just found out a practical use for it: BLF presence.
Without setting a user-id in this field, the profile loaded fine, but couldn't subscribe for presence info - so the BLF stayed grey. I guess for BLF to work, the user presence CSS is neccessary and the phones subscribe CSS is not sufficient.
Hope that helps the next one searching for a use of this setting.
Regards,
Michael
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