Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
What is active schedule used for on a normal voicemail box? I have a user who has a active schedule set for weekdays 8am to 5pm, does this mean that a voicemail cannot be left outside of those hours?
Is there a way to have the Queue Status Button light up when a call is in queue?
Hello,I need some help tracking down an issue.I have a hunt group that I setup a long time ago that just stopped working, it stopped forwarding calls to the number for no login, full queue ext..Upon further investigation, the CTI route point for this...
Hi guys, hopefully you can help me out. I have an environment running a CUCM 10 cluster managing our VoIP phones and 2 VG350 Analog Gateways. The vg350's are configured for MGCP and DN's are assigned through the CUCM GUI. The issue I seem to have is ...
I currently have 2 DHCP pools. I am attempting to get rid of one pool(/28) due to the user's needing a larger pool(/27). I want to do this with the most minimal time for outage. I have removed the /28 pool from the router to have the user's Factory R...
Hello All, I still have a question. Which is the best choice when I can modify a calling number and called number in Route Pattern or in Route List? Why?
We just recently moved to SIP (last week). Today, I noticed a problem with call forwarding. For example, I called three staff members' office phones (internal) on my cell phone (external). All 3 staff members have calls forwarded to their cell phones...
We have a call handler setup with options to point into a Hunt Pilot with native call queuing. The issue is that when agents are on a call the call is not queuing but the Call Handler gives the "the number did not answer". Calling the hunt Pilot dire...
Within the past two weeks or so call transfer stopped working. Running CUCM 12.5. There are three possible scenarios we use: inbound external number -> desk number -> transfer to internal extensioninbound external number -> desk number -> transfer...
Hello! I have a some problems with sip phone registration. Our topology: Cisco 7911 SIP ----- Internet ---- Public SIP server. I analyzed traffic with Wireshark. Cisco phone send SIP Register, then Public SIP server response with SIP 401 Unauthortize...
I need to look for a specific IP address in the FROM header and change the phone number in that header to a different number.In the example below, I enabled the inbound SIP profiles feature, created a new SIP profile to use for the inbound messages a...
Hi guys, Bestel will provide a new E1 MFC R2 Digital trunk in our gatway but they told us that need use A-1 instead of A-5 in the signaling Group A.Does anybody Knows which will need to change in the E1 configuration?
we have integrated cucm 12.5 & UCCE12.6 with Nagios 5.x for monitoring via SNMP Mibs and able to successfully discover the OIDs.can someone share the plugins/ scripts/ API to be used at Nagios that can be used for monitoring critical components incas...
I have been searching everywhere for the paper insert that I can print out for the 7861. I can't seem to find it anywhere. Can someone send me a link to printable insert?Thanks!
I want a to create a very simple AA script but it has been years since I have done any scripting or call routing. Can anyone help with what should be a very straight forward script.1. I want to prompt caller for 3 digits.2. Confirm 3 digits entered c...
