03-30-2017 11:10 AM - edited 03-17-2019 09:56 AM
Our Cisco 7960 IP phones are secured to the walls using some sort of locking mount. We cannot find the small barrel key that fits the mount that allows us to remove the phones from the wall. There are 2 part numbers on the mount, one we believe to be a Cisco part# (800-07952-01 B0) or (CP-LCKNGWALLMOUNT). The other number says "Foxconn" next to it (700-07034-01). We just bought a new Cisco phone system and will need to remove the old phones from the walls. Picture of the mount is attached.
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10-08-2021 05:55 AM
Yes @ablair - we would like to understand where you found keys please! This has been a long time issue for our company. We have hundreds of phones locked to walls across the country and Cisco can't tell us a part number or how to procure. We've opened a support case and were told by Cisco that the best solution is to buy new wall mount kits since they come with keys (even though we don't need the mounts, just the key).
Seems like a great idea! Lose the keys to your car??? Just buy a new car!
03-30-2017 03:06 PM
Probably get a lock smith, these locks are pretty universal and easy to open without the original key
hope this helps
03-30-2017 03:55 PM
Barrel locks can apparently be picked using biro pen bodies. See the youtube link below:
https://www.youtube.com/watch?v=9Eky9yZfZFQ
Never done this myself but it could be worth trying.
03-30-2017 04:47 PM
or just drill it out ;-)
03-31-2017 06:11 AM
Though the pen trick would likely work, I have about 100 of these phones locked to walls... UPDATE! I found a way to acquire a key! Thanks guys!
11-13-2017 07:46 AM
Where did you get Cisco barrel keys? We need some too.
10-08-2021 05:55 AM
Yes @ablair - we would like to understand where you found keys please! This has been a long time issue for our company. We have hundreds of phones locked to walls across the country and Cisco can't tell us a part number or how to procure. We've opened a support case and were told by Cisco that the best solution is to buy new wall mount kits since they come with keys (even though we don't need the mounts, just the key).
Seems like a great idea! Lose the keys to your car??? Just buy a new car!
10-09-2021 12:19 AM
“We have hundreds of phones locked to walls across the country”
Are you saying that you lost hundreds of keys? If so it would likely not help if you buy a new wall mount as what would stop you from loosing hundred +1 key?
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