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Looking For Wallboard for CME Basic ACD

davidblair
Level 1
Level 1

‎04-06-2010 11:11 AM - edited ‎03-15-2019 10:08 PM

I was wondering if anyone has heard of a 3rd party solution for providing a wallboard (readerboard, dashboard) to attach to CME's Basic ACD? Something similar to what's out there for IPCC but not as robust, just generic queue statistics.

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paolo bevilacqua
Hall of Fame
Hall of Fame

‎04-06-2010 12:45 PM

It's quite clear to me how it could be done (requires PHP/apache), but did not had a real customer request to develop it so far.

When one will come in, I'll put it together with my other works:

http://www.ciscoscripts.com

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