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Meet-me conference busy tone

Victor Elizarov
Level 1
Level 1

Hi!

Trying meet me conference I can only hear busy tone, some days earlier I've successfully used this number.

I've got 480 Temporary not available code  (see it in RTMT) while calling to meet me conference.

At the same time I tried out to check another meet me number -everything works fine.

After a few minute1st "problem" number also works good.

What can cause this issue?

4 Replies 4

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello,

 

Can you clarify if this error occur only when you dial from a phone "outside" your organization and if when you call the meeme number "internally" works or not?

 

If this does work when you call it internally, then you need to check the logs of your Voice-Gateway (CUBE) to check if there is any translation missing.

 

You can also check on your CUCM on Call Routing->Route Plan Report if there is any other entry same as your meetme number that is duplicate and affects the performance of the service.

 

Let us know,

George

Hope the above helps,
gsotirop

Jaime Valencia
Cisco Employee
Cisco Employee

Are you using SW or HW CFB?

And what codecs?

HTH

java

if this helps, please rate

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

Seems to be a codec issue. Also for the non working, make sure there is no duplicate meet me with same number. Check this number in the Route plan report for unassigned numbers.

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

HARIS_HUSSAIN
VIP Alumni
VIP Alumni
Does this happen repeatedly or happened only Just Once.
Was Conference Bridge in Use by other users at that Time.