meet me number cannot called by mobile phone or PSTN

[alpert dalimunte]

Hi dear,

i have a translation pattern for meet me number cannot dial from mobile phone or PSTN.

please help

Thanks

[Jaime Valencia]

Does the call hit the GW??

If so, does it hit the right TP??

Does the TP have the proper config to reach the meet-me DN??

[Devansh · Accepted solution]

Please configure Meet me in DID range number and it should be same way like extension numbers of users

[alpert dalimunte]

Hi All,

 thanks for your replies,

@manish, yes i am,

@jaime & karunakar, i have one translation number for Helpdesk, it connect to CCX, for example, 1111, this number can dial from mobile phone or PSTN, when i create the new number 2222 for meet-me connect to ccx too, your dial cannot be completed...

regularly extension number is 604xxxxxx, when i created translation pattern like regularly it work, but no for only 4 digit except helpdesk number.

thanks

[Jaime Valencia]

OK, so, you're using UCCX to catch the call, have someone enter the meet-me DN, and then re-direct??

If not, you'll have to properly explain the exact call flow you're tying to get to work.

Your call cannot be completed as dialed is always CSS/partitions problems, you'll have to look into that and fix it, according to your dial plan.

Also, in regards to Manish's question, yes to what?

Just trying to join a meet-me that has already been initiated?

[Deepak Mehta]

Please paste  screenshot of your translation pattern for 2222  and what is the DID range for a working helpdesk number?

[Deepak Rawat]

Please note use of "Consult Transfer", "Redirect", and "Place Call" steps to invoke or dial into "MeetMe" conferences is not supported from UCCX perspective. Refer below:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/release/docs/UCCX_BK_UC733F42_00_uccx-release-notes-106/UCCX_BK_UC733F42_00_uccc-release-notes-106_chapter_00.html

Regards

Deepak

[Manish Gogna]

Hi Alpert,

Just to be sure, are you trying to initiate a Meetme conference from  a PSTN/Mobile phone or join an existing one?

Manish