cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
223
Views
0
Helpful
1
Replies
Highlighted
Beginner

Message for public distribution list in Unity

Created a Public Distribution List in Unity and added members to the group, let's call it 1111

If you call 1111 it goes to a default message, and want to change it,  but we cannot figure out the password/pin.  I've tried the default and tried the owner of the profile but they don't work. 

How do we access that message?

Everyone's tags (4)
1 REPLY 1
Hall of Fame Community Legend

Message for public distribution list in Unity

Hi there,

I'm not sure what "message" you are hearing but it could

be the recorded name which is set on the PDL page itself

in UCadmin.

If you want to be able to dial 1111, hear a proper greeting and then

leave a message for the PDL members, you should try this method.

- In CUCM - set up a CTI-RP @ 1111 with forward all to Unity Connection

- In Connection change the PDL to a new number (or none if you want) just a name

- In connection create a new Call Handler @ 1111

- In Connection record the required Greeting on Call Handler 1111

- In Connection edit the new Call Handler > Greeting> After Greeting "Take Message"

- In Connection edit the new Call Handler > Message settings> Message recipient

  to the PDL you created

Works like a charm

Cheers!

Rob

"Hours are like diamonds, don't let them waste
Time waits for no one, no favors has he" 

- Stones

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards