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Migrate (change firmware) 7821 industrial SIP to MPP without licence?

AntalVincz
Level 1
Level 1

Hi,

 

Someone let me know please, how to possible migrate 7821 industrial SIP to MPP without licence?

I read this document

https://www.cisco.com/c/dam/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7800-series/firmware-migration-master-guide.pdf

This is tell need the licence!

 

Thank you!

 

Tony 

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

You can't, if you wish to go from MPP to Enterprise or viceversa, you need to pay for the migration license (unless your support contract/subscription has those included).

If there's no license, you cannot migrate.

HTH

java

if this helps, please rate

View solution in original post

10 Replies 10

Jaime Valencia
Cisco Employee
Cisco Employee

You can't, if you wish to go from MPP to Enterprise or viceversa, you need to pay for the migration license (unless your support contract/subscription has those included).

If there's no license, you cannot migrate.

HTH

java

if this helps, please rate

Hi, Jaime.

 

I would like to know how (and where) can I get those license files and how much do they cost (aprox). Would you mind to shed some light?

 

Thanks and regards,

Have you reviewed the PDF OP mentions, or the information from upgrade.cisco.com already?

HTH

java

if this helps, please rate

Hi Jaime Valencia

 

I used the upgrade.cisco.com site.

The step2 here: Upload the licence.

 

The phone upgraded to 12.5(1)SR3 firmware.

But I'm able upgrading with my local TFTP server also.

 

OP mentions?

 

I asked Cisco customer service, but they didn't talk to me. Only a partner sells a license, but it is not said who.

My company is too small to FLEX partner program. Pfff.

 

But, my question: need licence to migrate? Have any option? 

 

If the answer is yes, exactly need licence, I'm happy.
I don't want bypass the procedure. 

 

Thank you

Tony

 

 

 

From my initial reply: "If there's no license, you cannot migrate."

 

The PDF you referred explains what to order on CCW, have you tried that?

HTH

java

if this helps, please rate

Sure, got it.

Cheers,

anwer
Level 1
Level 1

Hi Antal

Good day to you.

i have same things to do to migrate 7821 enterprise firmware to 3pcc/mpp firmware to support huawei sip server.

can you please share the details that how you done this migration?

Have you read the PDF that the OP reference? It outlines the process for this.



Response Signature


Hi Anwer,

 

Follow this instructions: 

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7800-series/guide-c07-742786.html

 

But necessary the licence.

 

I don't know, how to setup to Huawei SIP server.
The Cisco SIP phones download the configuration from TFTP server.
Necessary DHCP server settings.
Please read the Cisco SIP provisioning guide.

Regards

Tony

 

.



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