07-18-2010 10:43 AM - edited 03-15-2019 11:47 PM
Hi,
We need to generate a missed calls report from CCM 4.2
CDR flags are enabled and "Log Calls with Zero Duration" flag is also enabled.
The problem is that all missed calls are logged in the CDR with a Date of "0". The "dateTimeConnect" is always Zero.
This way, it is not possible to get the date and time of individual missed calls.
Any suggestions?
Thanks
Solved! Go to Solution.
07-19-2010 12:29 AM
Surely you would expect 'datetimeconnect' to be 0, as there was no connection?
There are other fields - if I recall correctly there's a 'datetimeorigination' that will probably be non-zero.
Regards
Aaron
Please rate helpful posts...
07-19-2010 09:14 AM
Hi
Happy to help...
Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212
Aaron
07-19-2010 12:29 AM
Surely you would expect 'datetimeconnect' to be 0, as there was no connection?
There are other fields - if I recall correctly there's a 'datetimeorigination' that will probably be non-zero.
Regards
Aaron
Please rate helpful posts...
07-19-2010 09:00 AM
Yep, thanks Aaron. That did it.
BR
07-19-2010 09:14 AM
Hi
Happy to help...
Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212
Aaron
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