11-24-2013 11:34 PM - edited 03-16-2019 08:33 PM
Dear All,
for unknown reason some of the ip phones stop displaying Missed Calls and please help on that
I'm using communications manager 9.0
best regards
Kennedy
11-24-2013 11:46 PM
> is that problem only with missed call? how about received & dialed call lists?
> do the affected phones show the date/time correctly?
> can you check and compare the firmware of working & nonworking phones?
11-24-2013 11:57 PM
thanks for the reply
the problem is with Missed calls only
both working and not working phones disply the same time
both working and not working phones run SCCP 9.3.1.3
11-25-2013 12:27 AM
could you please verify if the '' is checked under directory number configuration of those affected phones?
11-25-2013 12:38 AM
it's already checked
11-25-2013 01:42 AM
Hi Kennedy,
Just look into the bug
7962 phone not able to record missed and received call in call history
regds,
aman
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