IP Telephony and Phones

I have different suggestions made to me when setting up an AD integration, some using the normal AD account name, some using the extension (telephonenumber?). The latter mainly for ease of use when entering EM logins etc.If I plan to deploy CUPS, Jab...

Currently I have Unity 8.6. I have a remote office that will not be on our domain or Exchange server (they are going to Microsoft 365). Is there a way to send via SMTP their voicemails over to them with the acknowledgement that features will not all ...

Hello.Does anyone knows how can I get software version 9.0 for CUCM. We purchased software version 9.x and we did not received any PAK number or CD. A friend of mine told me that I should have received a CD with the software and others are telling me...

Hi Guys,I had problem with IP Phone 7940 when start the summer time and this model didn´t changed time automatically, only worked after the restart IP Phone. I did the following:First: changed DST 2012j to 2013d - didn´t workedSecond: changed the fir...

Is it possible to manipulate a specific B Channel to use a dialpeer? For example on a T1 with 24 channels, I need the last 4 B-channels to choose an specific dialpeer, same concepts as matching incoming DID's but on a B-Channel slot.If a call arrives...

  Hi all,I am using Cisco IP Phone 7961. When I reset the IP Phone, it always updates firmware from default router first. So, start-up time is very long. Please help me.Thanks,Thuc

Hi All,I have an issue with Cuci Lync 9.2.2 version on Windows 7 platform.I use auto open video parameter.When i make new call with video, the voice flow work great immediately but the video display window is opened only after 7 sec.Computer contains...

Hi,My company has just moved from ISDN to SIP. Everything is working fine just few things are giving issues.1. All ip phones can dial out and recieve incoming calls. No problem, however when  I press REDIAL button on ip phone the call is not connecti...

Hello:    I have bought a Cisco IP Conference Station 7937G and its specific PoE injector "Cisco power splitter  CP-7937-PWR-SPL". The Phone powers-up but it does not connect to the Ethernet line. It says that the network connection is not active. Ef...

HiMaking a backup in a CCM9 always stop at the same point, in TFTP, i have triyed to restart TFTP in both server but still fails, does anybody knows what´s the problem?thanks!

Hi,i have CME 8.6 and have configured a local directory with external numbers. But if i dial from a number which is in the local directory from outside i only see the number and not the configured name in the Local directory?What did i wrong?RegardsJ...

Hi, looking for recommendations/suggestions for a new config with BE6K (v 9.1), using Jabber/Presence and UCCX agent desktop.  Customer is looking for presence information of all users in organization, both in and out of the Contact Center.  Cannot s...

Hi all,i have some problem with my cisco 7940/60 cisco 7940/60 with 8.1(2) firmware would not register to CM 8.6(2)SU3. the problem was the phone is configuring IP and get DHCP server is 255.255.255.255. i tried to upgrade firmware to be 8.1(2)_SR2 a...

Hello.I have the next problem.Our company has a topology:IP Phones --- CUCM 8.6(10.1.1.4) ---SIP trunk --- (10.1.1.254)CUBE ---- SIP Provider.Our company decided to migrate all phones to CUCM 9.0. So I have temporary working separate CUCM 9.0 server....

Hi,I am unable to create a backup device, the error is "update failed unable to access sftp server. please verify sftp permissions". The cucm version is 8.5.1.13900-5, I am able to sftp to the machine using psftp and create new files to the root fold...