11-08-2021 01:20 AM - edited 11-08-2021 01:20 AM
Hello ,
I can't see the featue mark as spam in cisco 8851 .
version of phone sip88xx.12-8-1-0201-486
System version: 11.5.1.11900-26
any idea?
11-08-2021 02:05 AM - edited 11-08-2021 02:05 AM
Hello,
as per release notes, this is supported in the CUCM version 11.5 SU8 and later.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/sustaining/cucm_b_readme-1151su10.html
BR
11-08-2021 03:04 AM
You are not on a version which support this feature. Upgrade to a version @b.winter mentioned SU(8).
02-01-2023 11:42 AM
Hi Nithin ,
CUCM version is 12.5.1.
8851 model's don't have the spam list as a softkey . How do I enable it ?
02-01-2023 10:35 PM - edited 02-01-2023 10:40 PM
There are many different versions of CM 12.5, could you please specify exactly what version you have and what firmware version you have on your phones?
The setting as such is controlled from here.
02-02-2023 07:07 AM
Hi Roger ,
CUCM Version 12.5.1.11900-146
8851 version
sip88xx.14-1-1-0001-125 |
02-02-2023 07:15 AM
At the device page under Product Specific Configuration Layout you should have this.
02-02-2023 07:24 AM
Roger ,
I dont have that . Does my CUCM version and 8851 firmware version supports that ?
02-02-2023 08:34 AM - edited 02-02-2023 09:00 AM
Likely not as you do not have it. From what I know the feature as such came in the 12.7.1 firmware release for 88XX phones, but it could as well require a newer version of CM than what you have. Your version is SU1 and the latest release is SU7. I took the screenshot from 12.5SU5 CM with sip88xx.14-2-1-0001-14, so on that it does show up. I know we had it with the previous version of the phone firmware as well, sip88xx.14-1-1-0001-125, it’s the same as you have.
11-11-2021 08:07 AM
Hello,
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