MOH doest not works

[skakfinn1]

Hello,

   I have a simple setup with one core 3560 switch with 2 vlans Data 192.168.100.x and Voice 192.168.200.x and CME 4.1 installed on a  router 2801 with an IP address 172.16.0.1 connected to it. My phones are registering well and I am able to call. When I am trying to implement MOH it doesnt works here are the commands which I Have used

telephony-service

moh music-on-hold.au

multicast moh 239.23.4.10 port 2000

your help will be appreciated

[skakfinn1]

is is so tough question ??

[Chris Deren]

Do you have multicast enabled on your switch and the voice vlan since it is different network from CME?
Do you have the moh source in flash?

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[skakfinn1]

Hello Chris,

      I havent enabled the Muticast on my switch and the voice vlan. How do I do that ? Do I have to do it on the router  as well.. Yes I have the files in flash..

[islam.kamal]

Hi Syed

Can you find the below?. I hope to check if the audio file on the flash.

ip multicast-routing

ccm-manager music-on-hold

CME(config)# telephony-service

CME(config-telephony)#no moh "music-on-hold.au"

CME(config-telephony)# moh flash:music-on-hold.au

CME(config-telephony)# no create cnf-files

CME(config-telephony)#create cnf-files

also find the following URL:-

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemoh.html#wp1010372

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/feature/guide/MoH.pdf

Thank you

please rate all useful infomation

[skakfinn1]

Thanks Islam,

         I have the file in the flash. Do I have to enable multicast on the router and switch both ?

[Chris Deren]

Yes, if the router is on different vlan than the phones that need to get the multicast moh stream you require multicast routing between the vlans.

Chris

[moataz_mamdouh]

Hello

Try to add ip pum sparse dense mode on the interface going to the switch

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[skakfinn1]

Please see my router configuration and switch configuration. I have done all what mentioned above but still doestn works .

[skakfinn1]

Hello,

    Help !!!!!!!!!!!

[Gergely Szabo]

Hi,

try to do the following on the router:

conf t

ip multicast-routing

!

interface FastEthernet0/0

ip pim dense-mode

!

telephony-service

no multicast moh 239.1.1.10 port 16384

multicast moh 239.1.1.1 port 16384 route 172.16.0.1 172.16.0.2 192.168.200.1

On the switch you'll probably have to insert the ip pim dense-mode commands under the Vlan200 and the Gi0/2 interface as well.

G.

[skakfinn1]

Thanks Greg . Presently I have IP base image on the switch, in order to run the pim command I will have to upgrade it to spservice IOS and do what you mentioned above and let you know.

Thanks