Move softkey in SIP IP Phone

[jgovin]

Hi,

I am trying to configure "Move" softkey  for a 7961 SIP Phone. I do not see the "Move" option under softkey configuration page. Any ideas?

Thks

Jeya

[Shashank Mahajan]

Hi Jeya,

Could you please confirm for which call state are you trying to configure "Move" softkey?

The "Move" softkey is only available under "Connected" and "On Hold" call states.

Regards,

Shashank

[jgovin]

Hi Deepak,

I am testing Cisco Unified Mobility In-Progress Call Session Handoff off  from a Remote SIP Phone to the Mobile User’s Desk Phone.

It can be achieved via DTMF *74 or via a “Move” Softkey from a Remote Device that is a SIP IP Phone.

Thks

Jeya

[Deepak Mehta]

Thanks for details.

Yes,it looks like this soft key is available only in CUCM version 10.X on wards only.

I can see this has been mentioned as new feature for 10.X.

https://www.sunsetlearning.com/wp-content/uploads/2014/09/CUCM-10-New-and-Changed.pdf

[jgovin]

That is interesting to know because I was checking the CUCM 9.X SRND, there was mention of the "Move" softkey support for In- Progress Mobility Calls Session Handoff

Thks Deepak!

[Deepak Mehta]

I will check on this again however i didn't have move softkey this in my 9.1 version LAB clusters  as well.thanks

[jgovin]

I appreciate it!!! Thk You!!!

[Deepak Mehta]

Move softkey was part of cisco mobility manager before 10.X  and was introduced only in 10.x onwards as per feature documentation for 10.X.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0110111.html

Warm Regards

Deepak Mehta

[jgovin]

Thks Deepak for the clarification!

[jgovin]

Hi Shashank,

Actually I looked for that softkey for all call states. I did not see it under the softkey template page either. I am running cucm 9.1.

Pls see attached…

Thks

Jeya

[Deepak Mehta]

Hi Can you explain what you are trying to achieve with this softer. Thanks