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Multiple Auto Attendant

abhishek.shah
Level 1
Level 1

Hello everyone,

I have UC 520, i want to know about muliple auto attendant. As my customer requierment is they have 2 sepreate numbers one belongs to comapny A and one belongs to comapny B, i want to set up sach a way that if some one calling on comapny A number auto attendant of that comapny should play, if some one calling comapny B number auto attendant of that company should play. Basiclly i need two sepreate auto attendant for UC 520.

can anyone explain me how to configure it through CCA. As i know i have to select standard auto attendant, then chosse 2 auto attendant, as during aa extension i have 398, can i use the same extension for both attendant or do i need to create a sepreate aa extension??

Thanks,

1 Reply 1

yuanwu
Cisco Employee
Cisco Employee

Hi,Abhishah,

You have to use seperate call-in number for the different AA.

Rgds/Randy