a customer uses the folowing type of headsets:
561 Wireless Single Headset, Standard Base Station
on the folowing phones: 7841 / 8851
The cutomer is complaining about the lack of the feature that there is no ring tone inside the headset. At the moment there is only the phone ringing.
Is that true? Is there no internal tone?
Solved! Go to Solution.
Nope, ringing works fine with Plantronics and Jabra, so I am not sure why Cisco says it is a phone issue. None the less, it will hopefully be resolved shortly.
Yes, ringing will work on all the 88xx series, hopefully this month sometime.
We use Jabbra and Plantronics wireless headsets with our 8851 phones and you could hear the phone ring in the headset until just recently. Could this be because we updated the phones firmware to sip88xx.12-5-1SR1-4?