05-11-2020 02:16 PM - edited 05-11-2020 02:17 PM
Hi,
We have a SIP Trunk setup with a Route Pattern of 1070 to connect with our XMedius fax server.
The connection works but always sends 1070 as the DNIS/DID. I can't figure out how to make it pass the originating caller DID to the server. Anyone know how to make this happen? Thanks!
Solved! Go to Solution.
05-15-2020 05:25 AM
@LisaW_81625Looking at your document in more detail I see a few things that you should change. Yesterday I read it on my mobile.
With this I think you should be all good with what you ask for.
05-11-2020 08:06 PM
There is an option under SIP trunk for outbound calls, "Calling Party Selection":
This can be configured as per the requirement as Originator.
Regards
05-13-2020 09:47 AM - edited 05-13-2020 09:49 AM
Thanks but that did not solve my problem. I have the SIP trunk "Calling Party Selection" set to Originator.
I have reset the SIP trunk and restarted the fax server prior to testing.
Any other ideas?
Thank you.
05-13-2020 08:16 PM
05-13-2020 10:22 PM
The DNIS is correct. 1070 is the called number isn't it?
If you are saying the CLI/ANI is wrong, then that's a different issue. Are you not seeing the correct CLI? This is pretty standard and as long as the caller is sending the CLI you should see it on the fax server
05-14-2020 12:07 AM - edited 05-14-2020 12:09 AM
Spot on @Ayodeji Okanlawon.
Didn't even pay attention that the OP wrote DNIS in the text, but Caller ID in the topic.
@LisaW_81625Would you mind to share some additional information on your setup and what you want to achieve for us to better be able to help you?
05-14-2020 08:55 AM
05-14-2020 09:37 AM
I am sure we can help you here maybe much faster than TAC. All you need to do is describe your problem better and provide logs
You have not provided an accurate description of your problem and so we cant provide an accurate response to you
05-14-2020 01:00 PM
05-14-2020 11:34 PM
05-14-2020 01:00 PM
05-14-2020 01:30 PM
You should create one route pattern per directory number you have for fax destination in XMedius. It won’t work to have one for all and translation patterns that translate to the route pattern number. We also use XMedius, if you’d want to discuss in a one on one call, please send me a PM and we can set it up for tomorrow.
05-14-2020 02:32 PM
05-15-2020 05:25 AM
@LisaW_81625Looking at your document in more detail I see a few things that you should change. Yesterday I read it on my mobile.
With this I think you should be all good with what you ask for.
05-18-2020 10:21 AM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide