need to have an ext ring to 2 phones

[SHPDCisco]

I have 2 extensions and if the user is on the phone we need it to ring to the other extension. How do I do this in CUCM

When people call an ext it also rings on another ext,  wants the ability to answer the phone when he is busy or on the phone already.

[Leo Laohoo]

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@SHPDCisco wrote:

I have 2 extensions and if the user is on the phone we need it to ring to the other extension. How do I do this in CUCM

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Ring Group 

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@SHPDCisco wrote:

When people call an ext it also rings on another ext,  wants the ability to answer the phone when he is busy or on the phone already.

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Call Pick-Up Group

[SHPDCisco]

How do I do  that correctly? 

[Javier Acuña]

Greetings and thanks for communicating with the Cisco community, this is very simple, you only have to activate the Call Routing option in the CUCM
Call Pickup Group you create the call Pickup group
You put the information you want, then you enter the phone and add the capture group, then I send you the images.

Remember to rate this answer as this motivates you to continue helping in the community

[Nithin Eluvathingal]

I have 2 extensions and if the user is on the phone we need it to ring to the other extension. How do I do this in CUCM

Hope you are using different extension on both the phones. If you  set forward Busy condition  other extension, the call will be transferred to other extension when busy.

When people call an ext it also rings on another ext,  wants the ability to answer the phone when he is busy or on the phone already.

As @Leo Laohoo mentioned, using pickup you can answer the call from other extension. also  you can set both visual and audio alert on pickup. if your requirement is to ring both extension use a Hunt group.

[Nithin Eluvathingal]

I have 2 extensions and if the user is on the phone we need it to ring to the other extension. How do I do this in CUCM

Hope you are using different extension on both the phones. If you  set forward Busy condition  other extension, the call will be transferred to other extension when busy.

When people call an ext it also rings on another ext,  wants the ability to answer the phone when he is busy or on the phone already.

As @Leo Laohoo mentioned, using pickup you can answer the call from other extension. also  you can set both visual and audio alert on pickup. if your requirement is to ring both extension use a Hunt group.

[SHPDCisco]

SO the phone already has the extension associated with her device but she says it doesn't ring. How do i make it ring when calls come in? 

Thank you for all your help.

[Javier Acuña]

It is necessary that the capture group activate the Sonora alert option.