Customer is using CIPC 8.6.6 and out of nowhere today the transfer and hold buttons stopped working. Anyone able to help me?
Forum Posts
Resolved! 8941 phone and background image
Hi,Anyone knows if it is possible to change the background image on the 8941 phone?Thanks!
Dear Team,When I make external calls the number appears with extension number/DN e.i.: Calling the number +258 842912221 from the DN: 6100. It is supposed to use: +258 840957700 for external calls(outbound) but it shows +258 8409577006100
Resolved! Call Transfer Mask
CUCM/Unity 12.5I have a Unity call handler that is configure to play a greeting and then transfer the caller to extension 1234.When the transfer takes place, I can see on my display that I'm ringing to extension 1234.How can I mask that so I will not...
I am experiencing problems with incoming calls not disconnecting. Eg, A call comes in via FXO port on my SRST Router and rings the destination extension using MGCP. However, if the call is not answered and the calling party hangs up the FXO and FXS...
Resolved! Phone Service not available
Hello, i'm using a Cisco CUCM 11.5 version and i did create a Phone Service named Speedy to use an external directory.After that i went under the phone to subrscribe that Phone Service Speedy but it's not on the list of Phone Services. Someone can he...
Callmanager 8 environment (2 subs, 1 pub). There are four extensions in a hunt group and one of them stopped ringing today when you dial the hunt pilot. No recent changes to CUCM were made prior to this occurring.I have tried the following:1) Removed...
Reviewing a configuration of a 2821 and I seeing the following and wanted to confirm I'm reading it correctly:trunk group TG carrier-id carrier hunt-scheme sequential both up controller T1 0/0/0 clock source line primary cablelength long 0db pr...
Hi, We use CIPC ( IP Communicator ) however we have a problem where users are constantly moving desk nearly everyday. Having to manually touch each new machine to set them up in CIPC is not the greatest solution for this. This is required as you need...
I've got a CUBE (IOS-XE 17) & CUCM (12.5) connected via a secure SIP trunk. Calls to/from the SIP trunk from/to a phone with a secure Device Security Profile work fine. But calls to/from a phone with an insecure Device Security Profile fail. (Calls b...
I am wondering if someone can help me understanding e164 dial plan----what is the MAIN idea behind it? Why do I have to change a number (Ingress) to a +1XXXXXXXX format and then change it back to normal 10 digits before call goes out to PSTN (egress)...
I have a big problem , i have a customer in saudi arabia who have cisco unity and cisco call manager . The configuration is ok , the problem that when we get an incoming call on the FXO the call handler gets the call and all things are working fine ,...
Hello guysI saw in release notes that the ISR 1100 will support CUBE from 16.9 but no word about CME. Is CME going to be supported in some release or it will not be supported at all? If CME is supported this will be the perfect router. Thanks
Resolved! Configuring Cisco SP-9971
Good day. Can you please tell me how to set up the phone correctly?There is a Cisco CP-9971 phone configured for an external IP telephony operator (the operator does not provide a public tftp server) and connected to the local TFTP; when disconnected...
Outgoing calls to PSTN, DTMF tones are not sent.Call manager version 12.5. Protocol MGCP. Link to PSTN is E1.====================================mgcp dtmf-relay voip codec all mode nte-gwmgcp modem passthrough voip mode nsemgcp package-capability rtp...
