cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
311
Views
0
Helpful
3
Replies
muazam ali
Beginner

No Audio and Stream Dead

Guys,

      I have cube which is connected to itsp and cucm 9.1. Both are on sip trunk and everything is working however i cannot hear audio for some international calls. Stream is dead and counter on ip phone increases which means that the call is connected. As per the debugs i checked that Cube is negotiating for g711alaw  and it's sending 101 for RTP payload but i cannot see anything from ITSP regarding the rtp payload. Any idea regarding the said problem ?

Support will be highly appreciated.

3 REPLIES 3
Stefan Walter
Beginner

Hi,

did you use ALG SIP Inspection Firewall? Please take a look into if you're using.

thanks,
Stefan

No. I didn't use ALG Sip Inspection Firewall

Kevin Monteiro
Rising star

hi,

debug ccsip messages, make a test call and attach the same.

-Kevin

Create
Recognize Your Peers
Content for Community-Ad