12-06-2013 06:13 AM - edited 03-16-2019 08:44 PM
Hi all,
when receive a fax from a number of a customer my cme cut same digits.
For example when receive fax from 271090935 to 331755511, the CME cut two final digits 11 and route a call to internal 01.
This strange event occurs only on some numbers not all incoming fax.
I attached debug of a trace.
Below are some parts of the configuration:
dial-peer voice 101 pots
translation-profile outgoing OUTGOING
destination-pattern 0T
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 0/0/0:15
!
voice-port 0/0/0:15
translation-profile outgoing OUTGOING
input gain -2
echo-cancel coverage 32
cptone IT
bearer-cap Speech
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn overlap-receiving T302 1000
isdn incoming-voice voice
isdn send-alerting
isdn negotiate-bchan
no cdp enable
!
voice translation-rule 101
rule 2 /^\(...\)$/ /03317555\1/
!
!
voice translation-profile OUTGOING
translate calling 101
!
num-exp 331755501.. ..
num-exp 331755501... ...
num-exp 3317555.. ..
num-exp 3317555 01
Anyone help me please?
Thanks in advance.
M
Solved! Go to Solution.
12-07-2013 08:42 AM
Hi Carlo,
i added on my config and debug again but i see always Called Number=3317555 without 11 digits.
Thanks.
M
12-07-2013 08:53 AM
Marco.
If a call from mobile works fine and from fixed line not, this usually is a T302 or ISDN overlap issue.
While Mobile phones sends digits in en-bloc mode , fixed line do not, that's why I suggested you to modify T302 timer.
Another issue in your config is that you are missing "incoming called-number" part. to match incoming call (your gateway is matching dial-peer 100 for incoming).
So...
Please add the following dial-peer
dial-peer voice 200 pots
incoming called-number 33175T
direct-inward-dial
Try it and should work.
HTH
Regards
Carlo
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"The more you help the more you learn"
12-07-2013 09:09 AM
Hi Carlo,
thanks again for reply.
I added in config;
voice translation-rule 100
rule 1 /^3317555\(..*\)$/ /\1/
!
voice translation-rule 101
rule 2 /^\(...\)$/ /03317555\1/
!
!
voice translation-profile INCOMING
translate called 100
!
voice translation-profile OUTGOING
translate calling 101
!
voice-port 0/0/0:15
translation-profile incoming INCOMING
translation-profile outgoing OUTGOING
input gain -2
echo-cancel coverage 32
cptone IT
bearer-cap Speech
dial-peer voice 101 pots
translation-profile outgoing OUTGOING
destination-pattern 0T
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
incoming called-number 33175T
direct-inward-dial
port 0/0/0:15
!
maybe I'm wrong something but does not work.
Thanks.
M
12-07-2013 10:28 AM
Hi Marco.
Please add the dialpeer 200 I suggested and not in the outgoing dial-peer (please remove it from that) and add translation-profile incoming INCOMING on DP 200
Also activate debug isdn q931 and debug voip dialpeer inout and post here.
Thanks
Carlo
Please rate all helpful posts
"The more you help the more you learn"
12-07-2013 10:44 AM
12-07-2013 10:52 AM
Hi Marco
Sure you can
Please remember to rate all helpful posts and mark as answered when you issue is solved
Thanks
Regards
Carlo
Please rate all helpful posts
"The more you help the more you learn"
12-07-2013 11:03 AM
Hi Carlo,
i try again and now and not works, below important parts of configuration is running:
voice translation-rule 100
rule 1 /^3317555\(..*\)$/ /\1/
!
voice translation-rule 101
rule 2 /^\(...\)$/ /03317555\1/
!
!
voice translation-profile INCOMING
translate called 100
!
voice translation-profile OUTGOING
translate calling 101
!
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn overlap-receiving T302 5000
isdn incoming-voice voice
isdn send-alerting
isdn negotiate-bchan
no cdp enable
!
voice-port 0/0/0:15
translation-profile outgoing OUTGOING
input gain -2
echo-cancel coverage 32
cptone IT
bearer-cap Speech
!
dial-peer voice 101 pots
destination-pattern 0T
progress_ind setup enable 3
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
direct-inward-dial
port 0/0/0:15
!
dial-peer voice 200 pots
translation-profile incoming INCOMING
incoming called-number 33175T
direct-inward-dial
!
!
num-exp 331755501.. ..
num-exp 331755501... ...
num-exp 3317555.. ..
num-exp 3317555 01
12-07-2013 12:04 PM
Hi Marco
can you please activate debug isdn q931 and debug voip dialpeer inout during a failing call and post here?
Thanks
Carlo
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"The more you help the more you learn"
12-07-2013 12:46 PM
12-07-2013 12:52 PM
Hi Marco.
I also asked a debug isdn q931.
Thanks
Carlo
Please rate all helpful posts
"The more you help the more you learn"
12-07-2013 12:53 PM
Hi Carlo,
see the tab of excel file :-)
Thanks.
Marco.
12-07-2013 02:56 PM
Hi Marco.
Found the issue... remove direct-inward dial from dialpeer 101
HTH
Regards
Carlo
Sent from Cisco Technical Support iPhone App
12-08-2013 12:25 AM
Hi Carlo,
i deleted "direct-inward" on DP 101 debugged call and works fine....tomorrow will test direclty in office (now i tested on remote).
I did not understand what I did wrong, with original configuration wih only "dial-peer voice 101 pots" could not work?
Thanks.
M
12-08-2013 01:24 AM
Hi Marco.
Correct, DP 101 is for outgoing and 200 for incoming calls.
The problem was that calls was matching DP 101 because of the direct-inward dial. The vg tried to match first sent digits
3317555 without waiting for further digits and 3317555 was matched and calls were sent to 01 destination
Now, matching DP 200 and incoming called-number 33175T VG waits for further digits.
Hope this explanation would help you.
Regards
Carlo
Please rate all helpful posts
"The more you help the more you learn"
12-13-2013 07:10 AM
Hi Carlo,
sorry for delay. I tested and works fine now.
Thanks a lot for support.
MM
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