09-27-2018 08:17 AM - edited 03-17-2019 01:32 PM
Hi All
Could someone please help me with an offnet transfer issue that is affecting office wide.
Call flow
PSTN call to SIP CUBE -> Call Manager -> Cisco Phone -> transfer to PSTN number -> Cisco Phone user presses transfer button when the other phone starts ringing -> message on cisco phone that 'Cannot complete transfer'
I am attaching the voice ccapi logs and ccsip messages from cube and also ccm trace files.
Please advise.
First Call Leg
cisco-ani=9199981034
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=9634847448471
Second Call Leg
398531960: Sep 27 10:15:28.105 EST: //17833993/C6E7AF00001B/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=9199981034
----- ccCallInfo IE subfields -----
cisco-ani=9199981034
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=4847448471
09-27-2018 08:18 AM
03-23-2020 04:33 PM
I ended up having to enable "Media Termination Point Required" checkbox on every phone that needs to be able to forward to extensions with call forward all to their cell phones to get this to work.
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