cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
173
Views
5
Helpful
3
Replies
Beginner

One way audio MGCP gateway

We have a going on issue of one way audio from one of our B(remote) site has MGCP gateway. And we also have three phones on the main site(A)(SIP) with the Extensions from the B site(remote) facing the same issue of one way audio. Can any one let me know what might be the issue. Please let me know if you want to look in to any logs. 

 

 

Thanks in advance.

Everyone's tags (1)
3 REPLIES 3
VIP Advisor

Re: One way audio MGCP gateway

verify routing, you need to be able to ping the IP address of the MCGP gateway from ANY phone subnet that is using the gateway for in/external calls.  check this first

Please remember to rate useful posts, by clicking on the stars below.

Beginner

Re: One way audio MGCP gateway

I did traceroute, on B gateway to A site phone with B site extention on it, this was the response.

DWNTWN_Voice_Router#traceroute 10.255.255.124
Type escape sequence to abort.
Tracing the route to 10.255.255.124
VRF info: (vrf in name/id, vrf out name/id)
1 * * *
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

This trace with ip phone of B site.

DWNTWN_Voice_Router#traceroute 10.225.224.20
Type escape sequence to abort.
Tracing the route to 10.225.224.20
VRF info: (vrf in name/id, vrf out name/id)
1 10.255.255.1 1 msec
10.255.255.9 2 msec
10.255.255.1 1 msec
2 10.255.255.1 2 msec
10.225.224.20 0 msec
10.255.255.1 3 msec

Highlighted
Beginner

Re: One way audio MGCP gateway

 
CreatePlease to create content
Content for Community-Ad
July's Community Spotlight Awards