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One way audio MGCP gateway

Mannu123
Level 1
Level 1

We have a going on issue of one way audio from one of our B(remote) site has MGCP gateway. And we also have three phones on the main site(A)(SIP) with the Extensions from the B site(remote) facing the same issue of one way audio. Can any one let me know what might be the issue. Please let me know if you want to look in to any logs. 

 

 

Thanks in advance.

3 Replies 3

Dennis Mink
VIP Alumni
VIP Alumni

verify routing, you need to be able to ping the IP address of the MCGP gateway from ANY phone subnet that is using the gateway for in/external calls.  check this first

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I did traceroute, on B gateway to A site phone with B site extention on it, this was the response.

DWNTWN_Voice_Router#traceroute 10.255.255.124
Type escape sequence to abort.
Tracing the route to 10.255.255.124
VRF info: (vrf in name/id, vrf out name/id)
1 * * *
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

This trace with ip phone of B site.

DWNTWN_Voice_Router#traceroute 10.225.224.20
Type escape sequence to abort.
Tracing the route to 10.225.224.20
VRF info: (vrf in name/id, vrf out name/id)
1 10.255.255.1 1 msec
10.255.255.9 2 msec
10.255.255.1 1 msec
2 10.255.255.1 2 msec
10.225.224.20 0 msec
10.255.255.1 3 msec

Murali_DS
Level 1
Level 1
 
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