Murali_DS
Level 5
Level 5
Member since ‎11-20-2014
‎06-11-2024
Awards
1

User Statistics

  • 106 Posts
  • 8 Solutions
  • 38 Helpful votes Given
  • 36 Helpful votes Received
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User Activity

We are planning to delete all unassigned DN's in the system but want tom ake sure if there are in use with call forwarding enabled on those. Is there a way to export DN config's via BAT tool to understand the current DN settings on all DN's ?
Users are facing call issues like  - one way audio, delay in audio, disconnection (intermittent) only when Jabber used in laptop while logged into VDI desktop. Any troubleshooting technotes/guide to troubleshoot? They are connected via VPN.   Jabber ...
When user tries to transfer an answered call to a RDP enabled directory number, he is unable to transfer the call.  Scenario:Customer dials User A - User A answers - User A dials User B- User B has enabled RDP to his mobile number - User B answers in...
Hi Geeks, I'm tying to include the email gadget in Finesse for my UCCX 10.6 email integration with Social Miner. I have modified the comment section in the Desktop layout and added the host name of the Social miner in the respective headers. But the ...
Hi All, We are seeing a weird issue wherein the ANI in the TCD table displayed as 'anonymous' not sure why this is happening, any thoughts?   
Community Statistics
Member Since ‎11-20-2014 04:56 AM
Date Last Visited ‎06-11-2024 01:03 AM
Posts 106
Total Helpful Votes Received 36
Helpful Votes From
Awards
Community Spotlight Award
Best Publication, March 2015