Outgoing call is limited to 3 only

[kevinshkong11]

Hi ALL,

I have 2 FXS modules.

When we make outgoing call, there are only 3 calls. But we have 7 analogue lines installed on port 0/0/1 - 0/0/3 and 0/1/1 - 0/1/3.

Please find the attached for config.

Kindly advise.

Thank you.

Regards

Kevin

[Shadi Shami]

Hello,

6 ports associated with the trunk (POTSTRUNK) and one of them is SHUTDOWN (0/1/3).

Please provide the output of (show voice port summary).

Thank you,

Shadi

[kevinshkong11]

Port 0/1/3 is not in used.

Should I remove it from trunk?

Cisco_CME#sh voice port summary
                                           IN       OUT
PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
=============== == ============ ===== ==== ======== ======== ==
0/0/0           --  fxo-ls      up    dorm idle     on-hook  y
0/0/1           --  fxo-ls      up    dorm idle     on-hook  y
0/0/2           --  fxo-ls      up    dorm idle     on-hook  y
0/0/3           --  fxo-ls      up    dorm idle     on-hook  y
0/1/0           --  fxo-ls      up    dorm idle     on-hook  y
0/1/1           --  fxo-ls      up    dorm idle     on-hook  y
0/1/2           --  fxo-ls      up    dorm idle     on-hook  y
0/1/3           --  fxo-ls      down  down idle     on-hook  y
50/0/1          1      efxs     up    dorm on-hook  idle     y
50/0/1          2      efxs     up    dorm on-hook  idle     y
50/0/2          1      efxs     up    dorm on-hook  idle     y
50/0/2          2      efxs     up    dorm on-hook  idle     y
50/0/3          1      efxs     up    up   on-hook  idle     y
50/0/3          2      efxs     up    up   on-hook  idle     y
50/0/4          1      efxs     up    dorm on-hook  idle     y
50/0/4          2      efxs     up    dorm on-hook  idle     y
50/0/5          1      efxs     up    dorm on-hook  idle     y
50/0/5          2      efxs     up    dorm on-hook  idle     y
50/0/6          1      efxs     up    dorm on-hook  idle     y
50/0/6          2      efxs     up    dorm on-hook  idle     y
50/0/7          1      efxs     up    dorm on-hook  idle     y
50/0/7          2      efxs     up    dorm on-hook  idle     y
50/0/8          1      efxs     up    dorm on-hook  idle     y
50/0/8          2      efxs     up    dorm on-hook  idle     y
50/0/9          1      efxs     up    dorm on-hook  idle     y
50/0/9          2      efxs     up    dorm on-hook  idle     y
50/0/10         1      efxs     up    dorm on-hook  idle     y
50/0/10         2      efxs     up    dorm on-hook  idle     y
50/0/11         1      efxs     up    dorm on-hook  idle     y
50/0/11         2      efxs     up    dorm on-hook  idle     y
50/0/12         1      efxs     up    dorm on-hook  idle     y
50/0/12         2      efxs     up    dorm on-hook  idle     y
50/0/13         1      efxs     up    dorm on-hook  idle     y
50/0/13         2      efxs     up    dorm on-hook  idle     y
50/0/14         1      efxs     up    dorm on-hook  idle     y
50/0/14         2      efxs     up    dorm on-hook  idle     y
50/0/15         1      efxs     up    up   on-hook  idle     y
50/0/15         2      efxs     up    up   on-hook  idle     y
50/0/16         1      efxs     up    dorm on-hook  idle     y
50/0/16         2      efxs     up    dorm on-hook  idle     y
50/0/17         1      efxs     up    dorm on-hook  idle     y
50/0/17         2      efxs     up    dorm on-hook  idle     y
50/0/18         1      efxs     up    dorm on-hook  idle     y
50/0/18         2      efxs     up    dorm on-hook  idle     y
50/0/19         1      efxs     up    dorm on-hook  idle     y
50/0/19         2      efxs     up    dorm on-hook  idle     y
50/0/20         1      efxs     up    dorm on-hook  idle     y
50/0/20         2      efxs     up    dorm on-hook  idle     y
50/0/21         1      efxs     up    dorm on-hook  idle     y
50/0/21         2      efxs     up    dorm on-hook  idle     y
50/0/22         1      efxs     up    up   on-hook  idle     y
50/0/22         2      efxs     up    up   on-hook  idle     y
50/0/23         1      efxs     up    dorm on-hook  idle     y
50/0/23         2      efxs     up    dorm on-hook  idle     y
50/0/24         1      efxs     up    up   on-hook  idle     y
50/0/24         2      efxs     up    up   on-hook  idle     y
50/0/25         1      efxs     up    up   on-hook  idle     y
50/0/25         2      efxs     up    up   on-hook  idle     y
50/0/26         1      efxs     up    up   on-hook  idle     y
50/0/26         2      efxs     up    up   on-hook  idle     y
50/0/27         1      efxs     up    up   on-hook  idle     y
50/0/27         2      efxs     up    up   on-hook  idle     y
50/0/28         1      efxs     up    up   on-hook  idle     y
50/0/28         2      efxs     up    up   on-hook  idle     y
50/0/29         1      efxs     up    up   on-hook  idle     y
50/0/29         2      efxs     up    up   on-hook  idle     y
50/0/30         1      efxs     up    dorm on-hook  idle     y
50/0/30         2      efxs     up    dorm on-hook  idle     y
50/0/39         1      efxs     up    dorm on-hook  idle     y
50/0/0          1      efxs     up    up   on-hook  idle     y

PWR FAILOVER PORT        PSTN FAILOVER PORT
=================        ==================

[Shadi Shami]

no, keep the trunk configuration.

There are 5 FXO ports configured within the same trunkgroup, so 5 outgoing calls can be made at the same time (assuming  there is NO incoming calls on any of these ports). in other words the total number of calls (incoming+outgoing) on the mentioned ports that can be made at the same time is 5.

Thank you,

Shadi

[shyam2014]

You have to configure a trunk group and assign a hunt scheme like least used, then assign that to outgoing dial-peer.

[Andrew West]

post a debug from a 4th call or any subsequent call that falls.