cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2398
Views
0
Helpful
6
Replies

Outgoing call not work

carlos_nana
Level 1
Level 1

Hello all,

  •         incoming calls work very well in this router   OK
  •        outgoing calls never have work in this router  NOK

outgoing call flow for this issue: IP phone-->(SCCP)-->CUCM-->(SIPtrunk)-->C2901-->(E1)-->SP(PSTN)-->cellphone

  •       This issue fails all the time. When you make a call from the IP Phone, it sounds on the cellphone but when I pick up there is no return on the IP Phone. The IP Phone is still calling.

Configuration Telco Service provider side

IT0 using for synchronisation;

IT16 using for signalisation;

The remains of the IT (1 to 15 and 17 to 31) are used for voice.

The format of the PDC is CRC4MF

Le LN code is HDB3.

CICs and CACs are used for a connection between two exchanges using Signaling Number 7

Gateway configuration ISR 2901

network-clock-participate wic 3
network-clock-select 1 E1 0/3/0
!
isdn switch-type primary-ni
!
voice service voip
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback none
 sip
  bind control source-interface GigabitEthernet0/0
  bind media source-interface GigabitEthernet0/0
  session transport tcp
!
voice-card 0
 dspfarm
 dsp services dspfarm
!
!
voice class codec 1
 codec preference 1 g711alaw
 codec preference 2 g711ulaw
 codec preference 3 g729br8
!
controller E1 0/3/0
 pri-group timeslots 1-10,16
!
controller E1 0/3/1
 pri-group timeslots 10-20
!
interface Serial0/3/0:15
 no ip address
 encapsulation hdlc
 isdn switch-type primary-ni
 isdn incoming-voice voice
 isdn bchan-number-order ascending
 no cdp enable
!
interface Serial0/3/1:15
 no ip address
 encapsulation hdlc
 isdn switch-type primary-ni
 isdn incoming-voice voice
 no cdp enable
!
voice-port 0/3/1:15
######################### incoming call ##############"
!
dial-peer voice 100 pots
 description Incoming call on E1 port 1
 incoming called-number .
 direct-inward-dial
!
dial-peer voice 99 voip
 description #Call to CUCM
 destination-pattern 3.......
 session protocol sipv2
 session target ipv4:172.16.5.1
 incoming called-number .
 voice-class codec 1
 dtmf-relay rtp-nte
 no vad
!
######################### Outgoing call ##############"
!
dial-peer voice 98 voip
 description #incoming call from cucm
 session protocol sipv2
 incoming called-number .
 voice-class codec 1
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 101 pots
 description Outgoing call on E1 port 1
 destination-pattern .T
 port 0/3/0:15
!
dial-peer voice 102 pots
 description Outgoing call on E1 port 2
 preference 1
 destination-pattern .T
 port 0/3/1:15
!

6 Replies 6

Manish Gogna
Cisco Employee
Cisco Employee

Can you get the debugs from the gateway for a failed call and attach to the post.

Manish

Hello Manish,

get the log file attach to this reply.

calling number is 233439504

called number is 697556262

Thanks.

seems to be you are hitting bug

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCsf96509/?referring_site=bugquickviewredir

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCsk10358/?referring_site=bugquickviewredir

Please check one more time with telco or upgrade your router version.

Hello karunakar454,

this bug not concern my case, see the IOS version below:

############################## sh version

Cisco IOS Software Version 15.0(1)M5, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Wed 23-Feb-11 15:41 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
System returned to ROM by reload at 15:22:05 UTC Thu Jul 13 2017
System restarted at 15:23:24 UTC Thu Jul 13 2017
Last reload type: Normal Reload
Last reload reason: Reload Command

Dennis Mink
VIP Alumni
VIP Alumni

please add debug ccsip messages to the post

Please remember to rate useful posts, by clicking on the stars below.

Hello Dennis,

get ccsip messages attach to this post.