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Replies

Outgoing calls - Fast Busy tone

Hi guys,

i'm having some troubles with a router cisco 2800 series with a CUCM routing outgoing calls, all I receive is a fast busy tone from my CIPC when trying to reach a local or international number, any feedback would be appreciated,

show run

Building configuration...

Current configuration : 8464 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname CUCMSV001
!
boot-start-marker
boot-end-marker
!
card type e1 0 0
enable secret 5 $1$4uWA$6Axr94ZlAKW0.S6QXkf2/1
enable password cisco123
!
no aaa new-model
!
resource policy
!
clock timezone utc -6
network-clock-participate wic 0
network-clock-select 1 E1 0/0/0
!
!
ip cef
!
!
no ip domain lookup
!
isdn switch-type primary-net5
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
h323
!
!
voice class codec 1
codec preference 1 g729r8
codec preference 2 g711ulaw
codec preference 3 g711alaw
codec preference 4 g729br8
!
!
!
voice class h323 1
h225 timeout tcp establish 3
!
!
!
!
!
!
!
!
!
!
voice translation-rule 1
rule 1 /^9/ //
!
voice translation-rule 5032
rule 1 /^\(9[*]\)\(.*\)/ /\2/
!
voice translation-rule 915500
rule 1 /^900/ /915500/
!
!
voice translation-profile MVGin
translate called 5034
!
voice translation-profile MVGout
translate calling 5033
translate called 5032
!
voice translation-profile PSTN
translate called 1
!
!
!
!
!
!
controller E1 0/0/0
framing NO-CRC4
pri-group timeslots 1-31
description E1 PSTN 22140200
!
!
!
!
interface GigabitEthernet0/0
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/1
ip address 192.168.1.200 255.255.255.0
duplex auto
speed auto
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
!
!
ip http server
no ip http secure-server
!
!
!
!
control-plane
!
!
!
voice-port 0/0/0:15
bearer-cap Speech
!
!
!
!
!
dial-peer voice 1 pots
tone ringback alert-no-PI
translation-profile outgoing PSTN
destination-pattern 9T
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/0:15
forward-digits all
!
!
!
!
telephony-service
no auto-reg-ephone
max-ephones 52
max-dn 150
ip source-address 192.168.1.200 port 2000
auto assign 1 to 5
timeouts interdigit 5
system message TCF (BIT EL SALVADOR)
time-zone 10
dialplan-pattern 1 +50322140... extension-length 4
max-conferences 8 gain -6
web admin system name cisco password cisco
transfer-system full-consult
login timeout 60
after-hours block pattern 1 97
after-hours block pattern 2 700
after-hours block pattern 3 7928
after-hours block pattern 4 979
after-hours day Sun 00:01 23:59
after-hours day Mon 00:01 23:59
after-hours day Tue 00:01 23:59
after-hours day Wed 00:01 23:59
after-hours day Thu 00:01 23:59
after-hours day Fri 00:01 23:59
after-hours day Sat 00:01 23:59
fac standard
create cnf-files version-stamp Jan 01 2002 00:00:00

debug vpm signal


Voice Port Module signaling debugging is enabled
CUCMSV001#
*May 1 04:23:48.605: htsp_process_event: [50/0/2.1, EFXS_ONHOOK, E_DSP_SIG_1100]efxs_onhook_offhook htsp_setup_ind
*May 1 04:23:48.605: [50/0/2.1] get_local_station_id calling num=+50322140299 calling name= calling time=04/30 22:23 orig called=
*May 1 04:23:48.609: htsp_process_event: [50/0/2.1, EFXS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]efxs_check_auto_call
*May 1 04:23:48.609: htsp_digit_ready(50/0/2.1): digit = 9
*May 1 04:23:48.809: htsp_digit_ready(50/0/2.1): digit = 2
*May 1 04:23:49.009: htsp_digit_ready(50/0/2.1): digit = 2
*May 1 04:23:49.209: htsp_digit_ready(50/0/2.1): digit = 5
*May 1 04:23:49.409: htsp_digit_ready(50/0/2.1): digit = 0
*May 1 04:23:49.609: htsp_digit_ready(50/0/2.1): digit = 5
*May 1 04:23:49.809: htsp_digit_ready(50/0/2.1): digit = 5
*May 1 04:23:50.009: htsp_digit_ready(50/0/2.1): digit = 5
*May 1 04:23:50.209: htsp_digit_ready(50/0/2.1): digit = 5
*May 1 04:23:55.213: htsp_process_event: [50/0/2.1, EFXS_OFFHOOK, E_HTSP_PROCEEDING]efxs_offhook_proceeding
*May 1 04:23:55.213: [50/0/2.1] set signal state = 0x8 timestamp = 0
*May 1 04:23:55.425: htsp_call_bridged invokedhtsp_disc_prog_ind
*May 1 04:23:55.429: htsp_process_event: [50/0/2.1, EFXS_OFFHOOK, E_HTSP_VOICE_CUT_THROUGH]efxs_offhook_cutthru
*May 1 04:23:55.429: [50/0/2.1] set signal state = 0x7 timestamp = 0
*May 1 04:24:05.457: htsp_process_event: [50/0/2.1, EFXS_OFFHOOK, E_DSP_SIG_0100]efxs_offhook_onhook
*May 1 04:24:05.457: htsp_timer - 10 msec
*May 1 04:24:05.469: htsp_process_event: [50/0/2.1, EFXS_OFFHOOK, E_HTSP_EVENT_TIMER]efxs_offhook_timer
*May 1 04:24:05.469: htsp_process_event: [50/0/2.1, EFXS_ONHOOK, E_HTSP_RELEASE_REQ]efxs_onhook_release
*May 1 04:24:05.469: htsp_timer_stop
*May 1 04:24:05.469: [50/0/2.1] set signal state = 0x4 timestamp = 0

Thanks!

31 Replies 31

Because called number is null and type of number is also not changed.

Modify only voice translation rule to below and rest all config should be same as it was before (add forward digits all).It should work.

voice translation-rule 1
rule 1 /^9/ // type any national plan any isdn
!

Also paste q931 debug output if doesn't work.thanks

Hi Deepak,

Still getting dial tone 

*********
#rule 1 /^9/ // type any national plan any isdn
CUCMSV001(cfg-translation-rule)#
*May 1 21:21:13.988: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x1, Calling num +50322140299
*May 1 21:21:13.988: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x1, Called num
*May 1 21:21:13.988: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0098
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x0180, '+50322140299'
Plan:ISDN, Type:Unknown
Called Party Number i = 0x81
Plan:ISDN, Type:Unknown
*May 1 21:21:14.036: ISDN Se0/0/0:15 Q931: RX <- STATUS pd = 8 callref = 0x8098
Cause i = 0x829F - Normal, unspecified
Call State i = 0x01
*May 1 21:21:14.196: ISDN Se0/0/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0x8098
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8288 - In-band info or appropriate now available
*May 1 21:21:21.652: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x0098
Cause i = 0x8090 - Normal call clearing
*May 1 21:21:21.668: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x8098
*May 1 21:21:21.672: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x0098

*********

Regards

No worries,paste the current config again please.

Looks like something wrong with translation profile.thanks

There you go, thanks

**********

CUCMSV001#show run
Building configuration...

Current configuration : 8739 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname CUCMSV001
!
boot-start-marker
boot-end-marker
!
card type e1 0 0
enable secret 5 $1$4uWA$6Axr94ZlAKW0.S6QXkf2/1
enable password cisco123
!
no aaa new-model
!
resource policy
!
clock timezone utc -6
network-clock-participate wic 0
network-clock-select 1 E1 0/0/0
!
!
ip cef
!
!
no ip domain lookup
!
isdn switch-type primary-net5
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
h323

!
!
!
voice class h323 1
h225 timeout tcp establish 3
!
!
!
!
!
!
!
!
!
!
voice translation-rule 1
rule 1 /^9/ // type any national plan any isdn
!
voice translation-rule 10
rule 1 // // type unknown national plan isdn isdn
!
voice translation-rule 5032
rule 1 /^\(9[*]\)\(.*\)/ /\2/
!
voice translation-rule 915500
rule 1 /^900/ /915500/
!
!
voice translation-profile MVGin
translate called 5034
!
voice translation-profile MVGout
translate calling 5033
translate called 5032
!
voice translation-profile PSTN
translate called 1
!
voice translation-profile isdn_map
translate called 10
!
!
!
!
!
!
controller E1 0/0/0
framing NO-CRC4
pri-group timeslots 1-31
description E1 PSTN 22140200
!
!
!
!
interface GigabitEthernet0/0
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/1
ip address 192.168.1.200 255.255.255.0
duplex auto
speed auto
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
!
!
ip http server
no ip http secure-server
!
!
!
!
control-plane
!
!
!
voice-port 0/0/0:15
bearer-cap Speech
!
!
!
!
!
dial-peer voice 1 pots
tone ringback alert-no-PI
translation-profile outgoing isdn_map
destination-pattern 9T
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/0:15
forward-digits 0
!
dial-peer voice 3 voip
destination-pattern 02..
session target ipv4:192.168.1.200
!
!
!
!
telephony-service
no auto-reg-ephone
max-ephones 52
max-dn 150
ip source-address 192.168.1.200 port 2000
auto assign 1 to 5
timeouts interdigit 5
system message TCF (BIT EL SALVADOR)
time-zone 10
dialplan-pattern 1 +50322140... extension-length 4
max-conferences 8 gain -6
web admin system name cisco password cisco
transfer-system full-consult
login timeout 60
after-hours block pattern 1 97
after-hours block pattern 2 700
after-hours block pattern 3 7928
after-hours block pattern 4 979
after-hours day Sun 00:01 23:59
after-hours day Mon 00:01 23:59
after-hours day Tue 00:01 23:59
after-hours day Wed 00:01 23:59
after-hours day Thu 00:01 23:59
after-hours day Fri 00:01 23:59
after-hours day Sat 00:01 23:59
fac standard
create cnf-files version-stamp Jan 01 2002 00:00:00

**********

Use below dial-peer config, it is same as your original config and update me.thanks

dial-peer voice 1 pots
tone ringback alert-no-PI
translation-profile outgoing PSTN
destination-pattern 9T
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/0:15
forward-digits all

again getting fast busy tone

**********

CUCMSV001(config-dial-peer)#
*May 1 21:42:33.720: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x1, Calling num +50322140299
*May 1 21:42:33.720: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x2 0x1, Called num 22505555
*May 1 21:42:33.720: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x009A
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x0180, '+50322140299'
Plan:ISDN, Type:Unknown
Called Party Number i = 0xA1, '22505555'
Plan:ISDN, Type:National
*May 1 21:42:33.752: ISDN Se0/0/0:15 Q931: RX <- STATUS pd = 8 callref = 0x809A
Cause i = 0x829F - Normal, unspecified
Call State i = 0x01
*May 1 21:42:33.888: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x809A
Channel ID i = 0xA9839F
Exclusive, Channel 31
*May 1 21:42:33.888: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x809A
Cause i = 0x829F - Normal, unspecified
Progress Ind i = 0x8288 - In-band info or appropriate now available
*May 1 21:42:33.892: ISDN Se0/0/0:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEASE for callid 0x801B
*May 1 21:42:48.368: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x009A
*May 1 21:42:48.388: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x809A

**********

Thanks

In my view,now we are sending correct number of digits and type/plan.

so we are good on that front and it looks like service provider is still rejecting the call.

Try with other numbers otherwise raise it with service provider.Thanks

Thanks a lot Deepak, i'll contact my provider and let you know

Flores, Can you change "isdn switch-type" to something else in global config mode and under interface Serial0/0/0:15, sometimes it also helps in such situations. e.g. isdn switch-type primary-5ess OR isdn switch-type primary-4ess.

Suresh

Hi Suresh, 

Just to let you know that the problem has been solved, it was an issue from my service provider side (didn't specify what happen),

Thanks to all for your help!!

Regards

Hi Suresh,

Could you help me to config my dial peer for international calls,

For example, I'm trying to reach phone :

91550050683026739

Where: 15500 is my carrier for international calls

506 is the country area code

83026739 is the phone i want to reach

This is my currently debug  isdn q931

*May 4 16:18:54.155: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 i s 0x0 0x1, Calling num +50322140299
*May 4 16:18:54.155: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 i s 0x0 0x1, Called num 83026739
*May 4 16:18:54.155: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x00DD
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x0180, '+50322140299'
Plan:ISDN, Type:Unknown
Called Party Number i = 0x81, '83026739'
Plan:ISDN, Type:Unknown
*May 4 16:18:54.199: ISDN Se0/0/0:15 Q931: RX <- STATUS pd = 8 callref = 0x80D D
Cause i = 0x829F - Normal, unspecified
Call State i = 0x01
*May 4 16:18:54.343: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x 80DD
Channel ID i = 0xA9839F
Exclusive, Channel 31
*May 4 16:18:54.431: ISDN Se0/0/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x8 0DD
Progress Ind i = 0x8488 - In-band info or appropriate now available
Progress Ind i = 0x8482 - Destination address is non-ISDN
*May 4 16:19:05.919: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0 x80DD
Cause i = 0x8A9F - Normal, unspecified
*May 4 16:19:05.923: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x00 DD
*May 4 16:19:05.943: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x80DD

Thanks

dial-peer voice 15500 pots
 translation-profile outgoing int
 destination-pattern 915500T
 port 0/0/0:23
 prefix 15500

voice translation-rule 14
 rule 1 // // type any international plan any isdn

voice translation-profile int
translate called 14

Please note the above translation profile is being used within the dial-peer from a perspective that the PSTN provider is expecting plan and type. In case, yours is not then you can either completely remove it or change as per your requirements

Regards

Deepak

Hi Deepak,

It shows the following error when trying to make this change

CUCMSV001(config-dial-peer)#port 0/0/0:23
                                                                    ^
% Invalid input detected at '^' marker.

This is my current show run:

dial-peer voice 1 pots
tone ringback alert-no-PI
translation-profile outgoing isdn_map
destination-pattern 9T
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/0:15
forward-digits 8
!
dial-peer voice 3 voip
destination-pattern 02..
session target ipv4:192.168.1.200
!
dial-peer voice 15500 pots
translation-profile outgoing int
destination-pattern 915500T
prefix 15500
!
!
!
!
telephony-service
no auto-reg-ephone
max-ephones 52
max-dn 150
ip source-address 192.168.1.200 port 2000
auto assign 1 to 5
timeouts interdigit 5
system message TCF (BIT EL SALVADOR)
time-zone 10
dialplan-pattern 1 +50322140... extension-length 4
max-conferences 8 gain -6
web admin system name cisco password cisco
transfer-system full-consult
login timeout 60
after-hours block pattern 1 97
after-hours block pattern 2 700
after-hours block pattern 3 7928
after-hours block pattern 4 979
after-hours day Sun 00:01 23:59
after-hours day Mon 00:01 23:59
after-hours day Tue 00:01 23:59
after-hours day Wed 00:01 23:59
after-hours day Thu 00:01 23:59
after-hours day Fri 00:01 23:59
after-hours day Sat 00:01 23:59
fac standard
create cnf-files version-stamp Jan 01 2002 00:00:00

Yours is a partial PRI, choose 0/0/0:15

Regards

Deepak

Hi Deepak,

Thanks for your feedback, please note that i'm having the following issue:

When I try to transfer a call on a CIPC, I dial the extension, but nothing happens, until I dial the extension again

What could be the problem??

Thanks!