01-30-2018 06:19 AM - edited 03-17-2019 12:04 PM
We have a CME that is configured with a SIP provider and all works well including DTMF to outside organization's IVR. We can navigate IVR systems when we make the outbound call. Our issue is that we have a couple IVRs that call us and require us to navigate by pressing digits. I have the dial-peers using voice-class sip dtmf-relay force rtp-nte. The inbound calls do not recognize our choices. I also don't know how to reproduce these calls, we are a provider and get these from our customers as they come in, only a couple a week.
My inbound dial-peer
dial-peer voice 700 voip
description SIP Trunk (incoming)
session protocol sipv2
session target dns:sip3.voipvoip.com
incoming called-number 555.......
voice-class sip dtmf-relay force rtp-nte
codec g711ulaw
Any ideas, please let me know.
Thanks,
Gary
01-30-2018 07:13 AM
01-31-2018 02:51 AM
Balram,
I changed the command from voice class dtmf to dtmf-relay rtp-nte sip-kpml sip-notify. I tested through an IVR and DTMF works. So I have to wait for feedback from the client.
Thank you for your suggestion. I will comment when I hear from them.
Gary
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