01-28-2021 10:40 AM
Bit of a strange question, but I noticed that when I take a look at my Cisco SIP phone logs (pulled from the phone), the Invite request doesn't contain the dialed number. Example:
INVITE sip:***@10.20.160.3;user=phone SIP/2.0^M
Via: SIP/2.0/TCP 10.20.160.55:50528;branch=z9hG4bK48a6ed11^M
From: "***" <sip:***@10.20.160.3>;tag=706e6d1106de02281b830687-0b35e738^M
To: <sip:***@10.14.160.3>^M
Etc.....
My understanding is that the first line should include the dialed number, such as:
INVITE sip:+12024663987@10.20.160.3;user=phone SIP/2.0^M
It seems like there should be something under the "SIP Profile" section of CUCM that would govern this behavior to allow or disallow the dialed number appearance in the header, but I can't find it. Or maybe this is just the way things are with Cisco?
SIP Phone (Cisco 8851)-->CUCM 12.1-->MGCP Gateway-->PRI
Thanks!
01-28-2021 08:59 PM
When I checked my 8845 phone logs it shows correct informations. Anonymous External Presentation is unchecked on Sip profile which I use.
AFAIK, if we restrict the presentation it will show anonymous but for you its ***
Anonymous External Presentation |
This field only applies to outbound calls. Check this box to send External Presentation Name and Number as Anonymous. Default: Disabled
|
01-29-2021 05:36 AM
Thanks, Nithin. It appears that that setting is only first available in CUCM 12.5, and we are running 12.1. I'll look into that once we upgrade at some point in the future.
However, it seems that the setting you mentioned only regulates "caller" information and not "called", so I'm thinking that even changed, it won't allow the called number to appear in the SIP phone logs.
01-29-2021 07:50 AM - edited 01-29-2021 07:52 AM
I don't think we can make calls working with called information as Anonymous
01-29-2021 08:14 AM
Right, and I'm not trying to make them anonymous, and yet the phone log files aren't displaying the called number.
01-30-2021 07:59 AM
Hi,
did you check the call manager logs, what does it showing for the invite coming from these phones?
Regards.
02-01-2021 07:36 AM
A SIP Trace collection on Call Manager correctly shows the calling and called number for the call:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 10.14.160.55:51974;branch=z9hG4bK51da6b0d
From: "Lando Griffin" < sip:7260@10.14.160.3> ;tag=706e6d1106de000d11071ce7-3891a19d
To: < sip:815557528382@10.14.160.3>
And yet the phone logs only show asterisks where the numbers should be. I've also confirmed that it happens on any model of 88xx or 78xx phone, which makes me think it's a system wide CUCM setting somewhere.
01-10-2024 02:04 PM
Hey All,
did you find any solution for this? I also ran into this problem today with CUCM 11.5 cluster and 8841 phones. I then checked another CUCM 14 cluster and 8841 phones with the same problem....
Thank you
01-11-2024 05:51 AM
Nope, never found a solution.
01-12-2024 09:40 AM
k, thank you for your quick response
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