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Hello, I have a Hunt List where incoming calls are broadcast to one group containing phones A, B, and C, and then if those don't answer, the call gets broadcast to a second group containing phones X, Y, and Z.All 6 phones are also in the same Pickup ...
Hi all, we have a CUBE that is choosing a new outbound dialpeer upon receiving a REFER. How can I get it to maintain its current connection? I've tried a few refer-related commands in the CUBE, hoping they would preserve the existing outbound connect...
Hi, we have a VIC2-4FXO card installed on a Cisco 2921 ISR. The FXO ports on it are MGCP controlled. We can call out over the ports, but external calls can't call in. The behavior we experience is that the external caller hears ring back that never s...
A site is reporting a strange problem. Apparently, their users occasionally receive odd messages in their mailboxes. Most of the time, the messages are snippets of Unity Conversation prompts (press 1 to listen to your messages, press 2 to save the me...
Hi all,Trying to install phone firmware version 14.0, released last week. Release notes say it can be used on CUCM 10.5 or higher. We're running 12.0.1.The new firmware has a new file extension of "cop.sha512" instead of "cop.sgn", and when I try to ...
It looks like I was able to resolve this issue with the command:sip-ua handle-replacesApparently this command is disabled by default, and by adding it, it allows the CUBE to handle the SIP Replaces header in incoming calls. Now, instead of treating...
Hmm, I wish I knew more in order to provide a better response, but here is a sample of what the CUBE is receiving from CUCM. As you can see, it is a 101 INVITE which contains a REFERRED-BY header (the shown IP is the voicemail system), and it also co...
Thanks, everyone, for your help. I have a resolution, but not a satisfying one. While troubleshooting, I once again checked to see what dial-peer was being selected, and this time it was saying it was trying to grab an outbound dial-peer, one that I'...
