Hi all, we have a CUBE that is choosing a new outbound dialpeer upon receiving a REFER. How can I get it to maintain its current connection? I've tried a few refer-related commands in the CUBE, hoping they would preserve the existing outbound connect...

Hi, we have a VIC2-4FXO card installed on a Cisco 2921 ISR. The FXO ports on it are MGCP controlled. We can call out over the ports, but external calls can't call in. The behavior we experience is that the external caller hears ring back that never s...

A site is reporting a strange problem. Apparently, their users occasionally receive odd messages in their mailboxes. Most of the time, the messages are snippets of Unity Conversation prompts (press 1 to listen to your messages, press 2 to save the me...

Hi all,Trying to install phone firmware version 14.0, released last week. Release notes say it can be used on CUCM 10.5 or higher. We're running 12.0.1.The new firmware has a new file extension of "cop.sha512" instead of "cop.sgn", and when I try to ...