Phones have been cutting in and out the past few days

[rohan.sabharwal017]

Our phones have been cutting in and out the past few days. It will cut out, then cut back in and speed up our voices. We are getting complaints that it’s very hard to understand us. Our internet looks fine, is this anything on CUCM end?

CUCM version: 10.5.2.12901-1

Thanks in advance

[Ratheesh Kumar]

Hi there

Is this happens for internal or external calls. Whats the topology here ? Whats the PSTN break out you are using (SIP/H323/MGCP). If this for PSTN External calls, please share the debugs of failed calls.

Hope this helps!

Cheers
Rath!

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