ā02-03-2012 02:54 AM - edited ā03-16-2019 09:23 AM
Hi!
I was wondering if there is a way to enable\disable the Auto Answer function in the CCMuser web? I have looked at all the settings in Enterprise Parameters and in the End users, but I have not been able to find the solution. Can it be done?
Regards
Eirik
ā02-03-2012 03:17 AM
Hi,
AUTO-ANSWER is a setting under the Line (Directotory Number) of a phone etc.
Not sure about you CUCM version so this is 7.1 link
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b03dn.html#wp1337027
Look down this table you will see
HTH
Alex
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ā02-03-2012 03:58 AM
Hi again Alex.
I know where to change the setting in CCMadmin. What I am looking for is a easy way for the users to change the setting for their phone. I was thinking I could use the CCMuser web page for this, but not sure if it is possible?
ā02-03-2012 04:12 AM
Hi,
No -- only CUCM Admin can change this setting.
Regards
Alex
ā02-03-2012 04:21 AM
I don't understand why Cisco haven't made a solution for the user to be able to choose if he wants Auto answer on his own line or not!?
ā02-03-2012 06:55 AM
That would be a PER and you need to submit one thru your AM so it's considered for future releases.
HTH
java
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www.cisco.com/go/pdihelpdesk
ā02-17-2012 12:55 AM
Does anyone know if it it possible to make a user in ccmadmin with rights only to change the line settings on the web?
If so what roles should this user have?
ā02-17-2012 07:08 AM
Hi,
Have a look at
User Management --> Role--> Standard CCM Phone Management
This one will allow read/write of the line settings.
Copy this one and use your own naming convention
Examine the read write permissions and add/remove the ones you want
Then create your app user with this role
HTH
Alex
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