05-25-2018 09:09 PM - edited 03-17-2019 12:53 PM
Hi,
I found this issue and not able to add new user to imp.. what would cause this ? and how to resolve it?
05-25-2018 09:26 PM
Hi there
Could you check the HA status on IM & Presence server ?
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
05-25-2018 09:39 PM
05-25-2018 09:46 PM
05-25-2018 10:17 PM
Hi there
Just wondering are you hitting this ?
05-25-2018 10:48 PM
05-25-2018 10:53 PM
05-25-2018 10:57 PM
Hi there
Seems to be the nodes are not happy. Would you mind restarting the primary and secondary and see that helps?
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
05-25-2018 09:48 PM
Hi there
You can login to Presence and check Presence Topology. Verify the node status under DefaultCupsCluster.
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
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