02-12-2014 12:10 AM - edited 03-16-2019 09:42 PM
Hi,
Please i need your support to guide me how can we exchange ths presence status between cisco IP Phone and lync client.
Thanks
02-12-2014 01:21 AM
Hi,
Hope this guide helps you out:
http://www.google.co.in/url?sa=t&source=web&cd=4&ved=0CCwQFjAD&url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fdocs%2Fvoice_ip_comm%2Fcups%2F8_6%2Fenglish%2Fintegration_notes%2FIntegrationNote_CUP86_MicrosoftLyncServer2010_RCC.pdf&ei=EDz7Uu6kBIaYrgeiuICgA...
Kindly rate the post accordingly.
Regards,
Kevin
Sent from Cisco Technical Support Android App
02-12-2014 04:11 AM
Hi,
I think i didnt put the question correctly.
I am looking for any feature or how can we exchange the presence status with LYNC.
i mean if i pick my IP Phone and start making a call the LYNC show change my status to either busy or on a call.
I understand that there needs to be some sort of integration and i am looking for the requirements for this integration.
Thanks
02-12-2014 05:06 AM
You will need either IMP integration with RCC or cuci lync.
Chris
Sent from Cisco Technical Support iPhone App
02-12-2014 10:24 AM
Hi Chris
Thanks for the reply.can u please eloborate more abt imp n rcc
Thanks
Sent from Cisco Technical Support Android App
02-13-2014 06:13 AM
RCC - Remote Call Control, works but not recommanded by neither CDW or MSFT, requires CUPS/IMP server for server level integration
CUCI-Lync - Client based integration, requires running plugin which it does not seem you are going after.
HTH,
Chris
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