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Problem to login Cisco Unity Connection Administration !!!

Hi!

I need your help please, I am stuck

I tried the login to access the web based Cisco Unified Communications Operating System Administration and Disaster Recovery System, the logging was successful.


I used the same login to access Cisco Unity Connection Administration and Cisco Unified Serviceability, the logging failed with the following error message"Log on failed -Invalid User ID or Password"


Please let me know what is wrong.


Thanks


Alain


2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Theres a separate user for those systems that was configured during install, use that user to log in.

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Also, if you don't recall the username or password for the application-level UIs, it can be reset.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/8_6_1/cli_ref_861.html#wp222740

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